At a Glance
- Tasks: Assist customers and deliver products while ensuring a great shopping experience.
- Company: Join Dulux Decorating Centres, the UK's largest paint merchant with a trusted global brand portfolio.
- Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible working options.
- Why this job: Be part of a supportive team with opportunities for personal growth and career advancement.
- Qualifications: Experience in customer service and a valid driving licence are essential.
- Other info: Flexible shifts available; perfect for students seeking part-time work.
£12.66 per hour
30 Hours
Carlisle CA2 5DF
We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our world class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
This is a part time 30 hr per week role, and you need to be flexible to work shifts between 7am and 5pm Monday to Friday and occasional Saturdays.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retailcard, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
Sales Assistant/Driver employer: Dulux Decorator Centre
Contact Detail:
Dulux Decorator Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Driver
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Knowing the ins and outs of their offerings will not only help you in conversations with customers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience during any informal discussions or networking opportunities. Share specific examples of how you've successfully engaged with customers in previous roles to showcase your skills.
✨Tip Number 3
Be prepared to discuss your driving experience and how it relates to the role. Mention any relevant logistics or delivery experience that can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Be ready to share instances where you've supported colleagues or contributed to a positive team environment, as this aligns with the company's values.
We think you need these skills to ace Sales Assistant/Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise any previous work that involved collaboration with colleagues and delivering excellent customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the Sales Assistant/Driver role. Mention your valid driving licence and your ability to work flexibly.
Highlight Key Skills: In your application, focus on your interpersonal skills, organisation, and ability to remain calm under pressure. These traits are essential for the role and should be clearly communicated.
Follow Application Instructions: Ensure you apply through the StudySmarter website as instructed. Double-check that all required documents are included and that your application is submitted before the deadline.
How to prepare for a job interview at Dulux Decorator Centre
✨Showcase Your Customer Service Skills
As a Sales Assistant, you'll need to demonstrate excellent customer service skills. Prepare examples from your past experiences where you successfully handled customer queries or complaints, ensuring a positive outcome.
✨Highlight Your Teamwork Experience
This role requires collaboration with colleagues and the sales team. Be ready to discuss instances where you've worked effectively in a team, showcasing your ability to support and motivate others.
✨Demonstrate Your Organisational Skills
Being well-organised is crucial for this position. Share how you manage your time and tasks, especially when under pressure, to ensure that deliveries and store operations run smoothly.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the role and the company. This not only demonstrates your enthusiasm but also helps you understand if the job is the right fit for you.