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- Tasks: Assist customers and deliver products while ensuring a great shopping experience.
- Company: Join Dulux Decorating Centres, the UK's largest paint merchant with a trusted global brand portfolio.
- Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible working options.
- Why this job: Be part of a supportive team with opportunities for personal growth and career advancement.
- Qualifications: Experience in customer service and a valid driving licence are essential.
- Other info: Flexible shifts available; perfect for students seeking part-time work.
Ready to make your application? Please do read through the description at least once before clicking on Apply.
£12.66 per hour plus sales based bonus
Part Time - 30 hours per week
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression.
Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
This is a part time 30 hr per week role, and you need to be flexible to work shifts between 7am and 5pm Monday to Friday and occasional Saturdays.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Sales Assistant/Driver employer: Dulux Decorator Centre
Contact Detail:
Dulux Decorator Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Driver
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Being knowledgeable about the products will not only help you in conversations with customers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether it's in person or over the phone. Highlighting your ability to create a welcoming atmosphere can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience with teamwork and collaboration. Since this role involves working closely with colleagues, sharing examples of how you've successfully worked in a team can make a strong impression.
✨Tip Number 4
Demonstrate your flexibility and willingness to adapt to different shifts. Mentioning your availability for various working hours can show that you're committed to meeting the needs of the store.
We think you need these skills to ace Sales Assistant/Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Sales Assistant/Driver position. Tailor your application to highlight relevant experience in customer service and retail.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved customer interaction or driving. Use specific examples to demonstrate your skills in communication and teamwork.
Showcase Your Skills: Mention your organisational skills and ability to work under pressure. Provide examples of how you've successfully managed tasks in a busy environment, as this is crucial for the role.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for working with AkzoNobel. Mention why you are drawn to their values and commitment to employee development.
How to prepare for a job interview at Dulux Decorator Centre
✨Showcase Your Customer Service Skills
As a Sales Assistant/Driver, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication and interpersonal skills.
✨Demonstrate Team Collaboration
This role requires working closely with colleagues. Be ready to discuss your experience in collaborative environments and how you support your team to achieve common goals.
✨Highlight Your Organisational Skills
Being well-organised is key for this position, especially when planning delivery routes and restocking. Share specific instances where your organisational skills have led to successful outcomes.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and customer interactions. Think of scenarios where you remained calm under pressure and how you resolved any challenges effectively.
