At a Glance
- Tasks: Assist customers, manage deliveries, and support store operations.
- Company: Join Dulux Decorating Centres, the UK's largest paint merchant with a trusted global brand portfolio.
- Benefits: Enjoy competitive salary, 25 days holiday, staff discounts, and flexible benefits.
- Why this job: Be part of a supportive team with great training and career progression opportunities.
- Qualifications: Customer service experience and a valid driving licence are essential.
- Other info: Flexible working options available; we value diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Ensure all your application information is up to date and in order before applying for this opportunity.
Competitive Salary + benefits. We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose: You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
This is a 40hr per week role, and you need to be available to work shifts between 7am and 4pm Mon-Fri. You may also work some Saturday shifts (8am to 4pm) on a rotational basis, with time off in lieu.
Job Responsibilities:
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements:
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out:
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel:
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Sales Assistant/Driver employer: Dulux Decorator Centre
Contact Detail:
Dulux Decorator Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Driver
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Understanding the products you'll be selling will not only boost your confidence but also help you engage more effectively with customers, showcasing your expertise during the interview.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role heavily relies on interpersonal skills, be prepared to share specific examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Demonstrate your teamwork abilities. This position requires collaboration with colleagues, so think of instances where you've worked well in a team setting and be ready to discuss them during your interview.
✨Tip Number 4
Prepare questions about the company culture and training opportunities. Showing genuine interest in your potential growth within the company can set you apart from other candidates and demonstrate your commitment to personal development.
We think you need these skills to ace Sales Assistant/Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise any previous positions where you collaborated with colleagues or provided exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the Sales Assistant/Driver role. Mention your valid driving licence and your ability to work collaboratively in a team.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as organisation, attention to detail, and the ability to remain calm under pressure. Provide specific examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Dulux Decorator Centre
✨Showcase Your Customer Service Skills
Since the role involves providing a memorable customer experience, be prepared to discuss your previous customer service roles. Share specific examples of how you've handled difficult situations or gone above and beyond for customers.
✨Demonstrate Team Collaboration
This position requires working closely with colleagues. Highlight your ability to work in a team by sharing experiences where you successfully collaborated with others to achieve a common goal.
✨Be Ready to Discuss Your Driving Experience
As a Sales Assistant/Driver, having a valid driving licence is crucial. Be ready to talk about your driving experience, including any relevant delivery or logistics roles you've held in the past.
✨Prepare Questions About the Company
Show your interest in Dulux Decorating Centres by preparing thoughtful questions about their products, services, and company culture. This demonstrates your enthusiasm for the role and helps you assess if it's the right fit for you.