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- Tasks: Support the Store Manager in driving sales and leading a high-performing team.
- Company: Join Dulux Decorator Centre, the UK's largest paint merchant with over 240 stores.
- Benefits: Enjoy competitive salary, 25 days holiday, staff discounts, and flexible working options.
- Why this job: Be part of a Top 100 Employer with great career progression and a supportive culture.
- Qualifications: Experience in store supervision and a valid driving license are essential.
- Other info: We embrace diversity and offer a respectful workplace for all.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Assistant Store Manager role at Dulux Decorator Centre in Berwick Upon Tweed, Northumberland. We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our world-class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
An important member of the Dulux Decorator Centre (DDC) store management team, you will support the Store Manager in increasing sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet performance targets. Important will be the ability to cover for the Store Manager in their absence. This is a full-time 40 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some occasional Saturday shifts.
Job Responsibilities
- Support the Store Manager to deliver a culture of engagement & the national engagement plan, through action planning.
- Assist in the nurturing of a high performing sales team to deliver an outstanding customer experience.
- Own & manage store standards in line with the DDC Operational Excellence Guide.
- Collaborate with colleagues in the ownership of the P&L with an emphasis on delivering sales, while optimising margin, cost efficiency & protecting against stock/cash losses.
- Cultivate & maintain strong customer relationships.
- Help review performance + monitor customer/store trends.
- Support improvement initiatives.
Job Requirements
- Proven experience in supervising a store and reviewing people/business performance.
- Driving license is essential.
- Understanding the importance of nurturing and inspiring colleagues.
- Comfortable using business systems.
- Commercially astute.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Well organised & with an eye for detail.
- Calm under pressure.
What Do We Offer At AkzoNobel
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Assistant Store Manager employer: Dulux Decorator Centre
Contact Detail:
Dulux Decorator Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Dulux Decorator Centre. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving sales. Be ready with specific examples that showcase your leadership skills and how you've contributed to a positive customer experience in previous roles.
✨Tip Number 4
Demonstrate your understanding of operational excellence by researching best practices in retail management. Showing that you are proactive about improving store performance can set you apart from other candidates.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Use specific examples that demonstrate your ability to lead a team and drive sales, as these are key aspects of the Assistant Store Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Dulux Decorator Centre. Mention how your skills align with their values, such as fostering a collaborative environment and nurturing a high-performing sales team.
Highlight Relevant Skills: Emphasise your communication, organisational, and interpersonal skills in both your CV and cover letter. These are crucial for building strong customer relationships and supporting your colleagues effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for the role.
How to prepare for a job interview at Dulux Decorator Centre
✨Know the Company
Before your interview, take some time to research Dulux Decorator Centre and its parent company, AkzoNobel. Understand their values, products, and market position. This knowledge will help you demonstrate your genuine interest in the role and align your answers with the company's goals.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be expected to support the Store Manager and lead the sales team. Prepare examples from your past experiences where you've successfully managed a team or improved performance. Highlight your ability to inspire and nurture colleagues.
✨Prepare for Customer Interaction Scenarios
Customer service is key in this role. Think of scenarios where you've dealt with difficult customers or enhanced customer satisfaction. Be ready to discuss how you would cultivate strong customer relationships and ensure an outstanding experience.
✨Demonstrate Commercial Awareness
Understanding the business side of retail is crucial. Be prepared to discuss how you would manage store standards, optimise margins, and protect against stock losses. Show that you can think commercially and contribute to the store's profitability.
