IT Support Engineer - AI-Enabled Workplace & Security

IT Support Engineer - AI-Enabled Workplace & Security

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Dukosi Ltd

At a Glance

  • Tasks: Provide top-notch IT support and manage Microsoft 365 services.
  • Company: Dukosi Ltd, a forward-thinking tech company in Edinburgh.
  • Benefits: Competitive salary, flexible working hours, and opportunities for growth.
  • Other info: Be part of exciting IT projects and contribute to system security.
  • Why this job: Join a collaborative team and enhance your tech skills in a dynamic environment.
  • Qualifications: Experience with IT support and familiarity with Windows and Apple devices.

The predicted salary is between 30000 - 40000 £ per year.

Dukosi Ltd, based in Edinburgh, is looking for a proactive IT Support Engineer committed to delivering high-quality technical support. You will manage various IT operations, administer Microsoft 365 services, and play a key role in maintaining system security. The role also involves supporting both Windows and Apple devices, working with internal stakeholders, and contributing to IT projects. If you enjoy hands-on technical work in a collaborative environment, we invite you to apply.

IT Support Engineer - AI-Enabled Workplace & Security employer: Dukosi Ltd

Dukosi Ltd is an excellent employer that fosters a collaborative and innovative work culture in the heart of Edinburgh. With a strong commitment to employee growth, we offer ongoing training and development opportunities, ensuring our team members thrive in their careers while enjoying the benefits of working in a vibrant city known for its rich history and dynamic tech scene.

Dukosi Ltd

Contact Details:

Dukosi Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Engineer - AI-Enabled Workplace & Security

Tip Number 1

Network like a pro! Reach out to folks in the industry, attend meetups or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings.

Tip Number 2

Show off your skills! Create a portfolio or a personal project that highlights your IT support expertise, especially with Microsoft 365 and security. This can really set you apart from other candidates.

Tip Number 3

Prepare for those interviews! Research common IT support questions and practice your responses. Be ready to discuss how you've tackled technical challenges in the past, especially in collaborative settings.

Tip Number 4

Don’t forget to apply through our website! We’re always on the lookout for proactive individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace IT Support Engineer - AI-Enabled Workplace & Security

Technical Support
Microsoft 365 Administration
System Security
Windows Support
Apple Device Support
Collaboration Skills
IT Operations Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365 services and any relevant IT support roles. We want to see how your skills align with the job description, so don’t be shy about showcasing your hands-on technical work!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our collaborative environment. We love seeing enthusiasm and a proactive attitude!

Showcase Your Problem-Solving Skills:In your application, include examples of how you've tackled technical challenges in the past. We’re looking for someone who can think on their feet and provide high-quality support, so let us know how you’ve done this before!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Dukosi Ltd

Know Your Tech Inside Out

Make sure you brush up on your knowledge of Microsoft 365 services and the specific IT operations mentioned in the job description. Be ready to discuss how you've managed similar systems in the past and any challenges you've faced.

Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled technical issues, especially with Windows and Apple devices. Think of a couple of scenarios where you resolved a problem efficiently and be ready to share those stories during the interview.

Understand the Company Culture

Dukosi Ltd values collaboration, so it’s important to demonstrate your ability to work well with others. Research their projects and be prepared to discuss how you can contribute to their team dynamics and IT projects.

Ask Insightful Questions

Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you understand how you can fit into their vision, especially regarding system security and IT support strategies.