Part-Time Duty Manager - Lead Guest Experience, Flexible Shifts in Crawley Down

Part-Time Duty Manager - Lead Guest Experience, Flexible Shifts in Crawley Down

Crawley Down Part-Time 24300 - 29700 £ / year (est.) No working from home possible
D

At a Glance

  • Tasks: Lead the team to deliver exceptional guest experiences and oversee daily operations.
  • Company: Join a vibrant hospitality pub with a focus on premium service.
  • Benefits: Enjoy flexible shifts, generous discounts, and a company pension.
  • Other info: Dynamic environment with opportunities for personal and professional growth.
  • Why this job: Create memorable moments for guests while developing your leadership skills.
  • Qualifications: Experience in hospitality and a passion for excellent service.

The predicted salary is between 24300 - 29700 £ per year.

Dukes Head is seeking a Part Time Duty Manager to work with the General Manager to run the day-to-day operations and lead the team to deliver exceptional service.

You’ll oversee guest experiences, train staff, and drive performance to meet business targets in a vibrant hospitality pub environment.

Join Premium Country Pubs and enjoy flexible shifts, generous staff discounts, a company pension, and other team benefits while helping to create memorable moments for guests.

#J-18808-Ljbffr

Part-Time Duty Manager - Lead Guest Experience, Flexible Shifts in Crawley Down employer: Dukes Head

Dukes Head in Crawley Down is an excellent employer that prioritises guest experience and team development, offering a vibrant work culture within the Premium Country Pubs/Mitchells & Butlers family. Employees benefit from substantial dining discounts, Wagestream access for financial flexibility, a robust pension plan, and generous holiday entitlement, alongside ample opportunities for personal and professional growth through training others. Join us to be part of a supportive team that values your contributions and fosters a rewarding work environment.

D

Contact Details:

Dukes Head Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part-Time Duty Manager - Lead Guest Experience, Flexible Shifts in Crawley Down

Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

Apply Through Our Website!

Don’t forget to check out the openings at Dukes Head and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

We think you need these skills to ace Part-Time Duty Manager - Lead Guest Experience, Flexible Shifts in Crawley Down

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Leadership Skills
Adaptability
Customer Service

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Dukes Head that you can keep it cool under pressure!

Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Dukes Head.

Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Dukes Head get a sense of who you are beyond your experience!

How to prepare for a job interview at Dukes Head

Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Dukes Head and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.