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- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: The Duke’s Head Pub & Hotel, an iconic local venue with a rich history.
- Benefits: Career development, discounts, free meals, and 28 days holiday.
- Other info: Great location near London, with opportunities for career growth.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
The Duke’s Head Pub & Hotel is an iconic local proudly overlooking Wallington Green since 1830, with direct links to Croydon and Carshalton. With stylish decor in the elegant restaurant and a lively outside terrace, The Duke’s Head is the best place to enjoy drinks with friends, or a mouth-watering Sunday roast with the family.
Ideally located on the border of South London and Surrey, meaning you’ll be just 30 minutes from Central London, Gatwick Airport, and the beautiful Surrey countryside. Boasting 23 beautiful bedrooms and on-site parking, we’re the perfect base for your next business trip, or even a weekend getaway where you can explore neighbouring Epsom Downs and Box Hill.
Be in the heart of the action at The Duke’s Head! We’ll be showing the Premier League football live on BT Sport and Sky Sports across our 8 TV screens, including in our cosy outside huts. Plus, we’ll be screening the Six Nations from 4th February. Be sure to book the best seats in the house, right in front of a screen.
You’ll always get a friendly welcome from Natalie and her wonderful team, who look forward to welcoming you soon.
What We Offer Our Assistant Managers:- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager in Wallington employer: Duke's Head, Wallington
Contact Detail:
Duke's Head, Wallington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Wallington
✨Tip Number 1
Get to know the pub! Before your interview, pop by The Duke’s Head for a drink or a meal. This way, you can chat with staff and get a feel for the vibe. Plus, it shows your genuine interest in the place!
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Manager role. It’s all about making connections!
✨Tip Number 3
Show off your passion! During interviews, share specific examples of how you've delivered exceptional customer service in the past. We love hearing about your enthusiasm for hospitality and how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for motivated individuals who are ready to grow with us at The Duke’s Head!
We think you need these skills to ace Assistant Manager in Wallington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing exceptional customer service and leading a team.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and team management. We love seeing how your past roles have prepared you for the Assistant Manager position at The Duke’s Head.
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who fits in with our friendly team, so let us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at Duke's Head, Wallington
✨Know the Venue Inside Out
Before your interview, take some time to research The Duke’s Head Pub & Hotel. Familiarise yourself with their menu, services, and any recent events or promotions. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations and turned them into positive outcomes.
✨Demonstrate Team Leadership
Be ready to discuss your approach to team management. Share specific instances where you successfully trained or motivated your team. Emphasise your proactive attitude and how you plan to contribute to the pub's success through effective leadership.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the pub's future plans, team culture, or training opportunities. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.