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- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: The Duke’s Head Pub & Hotel, a beloved local hotspot with a lively atmosphere.
- Benefits: Career development, discounts, free meals, and 28 days holiday.
- Other info: Opportunities for internal promotions and ongoing training available.
- Why this job: Join a dynamic team and grow your career in the exciting hospitality industry.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
The Duke’s Head Pub & Hotel, located on the border of South London and Surrey, is an iconic local establishment with direct links to Croydon and Carshalton. The venue offers a stylish decor restaurant, a lively terrace, and 23 bedrooms with on-site parking. We will showcase Premier League football on BT Sport and Sky Sports across 8 TV screens, and screen the Six Nations from 4 February.
As the Assistant Manager you will welcome guests with a friendly and professional approach, ensuring exceptional customer service.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - a large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food-focused pub. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic and driven to continue the success of our pub and play a pivotal role in training our team to ensure they have the knowledge needed to delight customers. You will be committed to your career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager employer: Duke's Head, Wallington
Contact Detail:
Duke's Head, Wallington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show up and shine! If you know of any local events or job fairs, make sure to attend. It’s a great way to meet potential employers face-to-face and show them your enthusiasm for the role.
✨Tip Number 3
Be ready for the interview! Research The Duke’s Head Pub & Hotel and come prepared with questions that show your interest in their operations and customer service approach. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are eager to join us. It shows initiative and gives you a better chance to be noticed by our hiring team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and customer service. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Assistant Manager role at The Duke’s Head Pub & Hotel. Highlight your relevant experience and skills that match what we’re looking for, like team management and customer service expertise.
Be Specific About Your Experience: Don’t just list your previous jobs; give us specific examples of how you’ve excelled in similar roles. Share stories about how you’ve trained teams or handled busy shifts – we love hearing about your successes!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Duke's Head, Wallington
✨Know the Venue Inside Out
Before your interview, take some time to research The Duke’s Head Pub & Hotel. Familiarise yourself with its offerings, from the stylish decor to the Premier League football screenings. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations and ensured a positive experience, as this will resonate well with the interviewers.
✨Demonstrate Team Leadership
Be ready to discuss your approach to team management. Share specific instances where you successfully trained or motivated your team. Emphasise your proactive attitude and how you plan to contribute to the pub's success by developing your colleagues.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about what drives you in this field and how you envision your career progressing. Mention any relevant training or development courses you've taken, as this aligns with their commitment to ongoing growth.