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- Tasks: Handle booking inquiries and ensure amazing guest experiences.
- Company: Renowned hospitality operator in the heart of Manchester.
- Benefits: Flexible hours, career growth opportunities, and a vibrant work environment.
- Why this job: Join a passionate team and make guests feel special every day.
- Qualifications: Excellent phone skills, detail-oriented, and hospitality experience preferred.
- Other info: Perfect for students looking to balance work and studies.
The predicted salary is between 10 - 12 £ per hour.
A well-known hospitality operator is seeking a Sales & Reservations Team Member for its Manchester city centre office. This part-time position requires a motivated individual with excellent telephone skills and a genuine passion for guest experiences.
Responsibilities include:
- Handling booking inquiries
- Ensuring guest satisfaction
Ideal candidates will be proactive, detail-oriented, and have experience in hospitality, with familiarity in using booking systems being a plus. This role offers flexibility and opportunities for career growth.
Part-Time Reservations & Guest Experience Host in Manchester employer: Dukes 92
Contact Detail:
Dukes 92 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Reservations & Guest Experience Host in Manchester
✨Tip Number 1
Make sure to brush up on your telephone skills! Practise answering common booking inquiries and handling guest concerns. This will help you feel more confident during the interview.
✨Tip Number 2
Show your passion for guest experiences! Think of examples from your past roles where you went above and beyond for a guest. We want to see that genuine enthusiasm shine through.
✨Tip Number 3
Familiarise yourself with common booking systems. If you have experience, great! If not, do a bit of research or even a quick online course. It’ll show you’re proactive and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Part-Time Reservations & Guest Experience Host in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for guest experiences shine through! Share any relevant stories or experiences that highlight your enthusiasm for making guests feel welcome and valued.
Highlight Your Communication Skills: Since this role involves handling booking inquiries, make sure to emphasise your excellent telephone skills. Use clear and friendly language in your application to demonstrate how you would communicate with guests.
Be Detail-Oriented: Attention to detail is key in hospitality. In your application, mention any experiences where your meticulous nature helped improve guest satisfaction or streamline processes. We love candidates who can spot the little things!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Dukes 92
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to guest experiences and be ready to discuss how your skills align with their mission. This shows genuine interest and helps you stand out.
✨Show Off Your Communication Skills
Since this role involves handling booking inquiries, practice your telephone etiquette. Be clear, friendly, and professional in your responses. You might even want to do a mock call with a friend to get comfortable!
✨Highlight Your Hospitality Experience
Prepare examples from your past roles that demonstrate your proactive and detail-oriented nature. Share specific instances where you went above and beyond for a guest, as this will resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the team or the company culture. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.