At a Glance
- Tasks: Lead a vibrant team, deliver exceptional customer service, and manage daily pub operations.
- Company: Join the iconic Duke of Wellington on Portobello Road, steeped in history and charm.
- Benefits: Career development, discounts, free meals, and 28 days holiday per year.
- Other info: Opportunities for internal promotions and ongoing training available.
- Why this job: Be part of a fun, passionate team and grow your career in hospitality.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
Hi, I'm Dan, and I'm proud to run the incredible 'Duke of Wellington' on the world-famous Portobello Road! Our pub features in the opening scenes of the 1999 classic 'Notting Hill', but we established ourselves as an iconic part of the neighbourhood during its construction back in 1854. The pub still retains some of her original features including a 360° bar, where tourists from around the world flock from the moment we open our doors, and our fireplaces where you might find Notting Hill locals and the occasional celebrity relaxing with a drink on a winter's evening.
We are constantly building a team of passionate and fun people to do everything from pouring drinks on our outside bar in summer, to chatting to people from around the world at the bar, to taking orders and bringing food to hungry guests in our Dining Room & Snug, or even to 'hosting' a party at our upstairs bar in the gorgeous Peacock Room.
In the kitchen, our team of hard-working & efficient chefs deliver a fully bespoke menu of freshly prepared, premium meals to visitors, regulars and neighbours alike, as well as stunning buffets and canapes for our function guests. Our Front of House team can offer all the skills needed to deliver great service no matter how busy we get. As part of Young's, we are keen to develop our people and help them find the next step if they are keen for a career in hospitality.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager in London employer: Duke of Wellington
At the Duke of Wellington, we pride ourselves on being more than just a pub; we are a vibrant community hub located on the iconic Portobello Road. Our commitment to employee development is evident through our Career Pathway, fully funded training courses, and internal promotions, ensuring that your career in hospitality can flourish. With a fun and passionate team, generous discounts, free meals, and a supportive work culture, we offer an exceptional environment for those looking to grow and thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Get to know the pub! Before your interview, pop by the Duke of Wellington and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will not only help you stand out but also give you some great talking points during your interview.
✨Tip Number 2
Show your passion for hospitality! When you apply, share a fun story or experience that highlights your love for customer service. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
✨Tip Number 3
Be proactive in your application! Instead of just filling out the screening questions, think about how you can showcase your skills. Maybe include a brief video introduction or a creative cover letter that reflects your personality and enthusiasm for the role.
✨Tip Number 4
Network with us! Connect with current employees on social media or attend any events we might be hosting. Building relationships can give you an edge and show us that you’re serious about joining our team at the Duke of Wellington.
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and that you're excited about joining our team at the Duke of Wellington.
Be Personal:Don't be afraid to share something interesting about yourself! We love getting to know our applicants, so include a fun fact or a unique experience that showcases your personality and makes you stand out from the crowd.
Tailor Your Application:Make sure to tailor your application to the Assistant Manager role. Highlight your relevant experience and skills that align with what we're looking for, like team management and a proactive approach to service. This shows us that you've done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it gives you a chance to explore more about our pub and what we offer!
How to prepare for a job interview at Duke of Wellington
✨Know Your Pub History
Familiarise yourself with the Duke of Wellington's history and its significance in Notting Hill. Mentioning iconic moments, like Adele signing her first contract there, can show your genuine interest and connection to the pub's legacy.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this role is all about creating memorable experiences.
✨Demonstrate Team Leadership
Think of specific instances where you've successfully led a team or trained new staff. Discuss your approach to motivating others and ensuring everyone is equipped to provide top-notch service, which is crucial for an Assistant Manager.
✨Express Your Passion for Hospitality
Be ready to share why you're passionate about a career in hospitality. Talk about what excites you about working in a vibrant pub environment and how you envision contributing to the Duke of Wellington's success.
