At a Glance
- Tasks: Lead shifts, deliver exceptional service, and train a passionate team.
- Company: Historic gastro pub in South Kensington, perfect for families and dog lovers.
- Benefits: Earn £2+/hour service charge, flexible hours, free meals, and 28 days holiday.
- Other info: Great career growth opportunities with internal promotions and funded training.
- Why this job: Join a vibrant team and create unforgettable moments in a lively atmosphere.
- Qualifications: Passion for customer service and team leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Overview
A pub steeped in history, a beating heart of South Kensington and Chelsea. A premium family-and-dog-friendly gastro pub where exceptional food, outstanding service and unforgettable moments bring the local community together. Food is at the heart of what we do. Serving the best pub classics you know and love, from great British fish & chips and hearty burgers to the best Sunday Roast in the whole of Kensington. Our pub is where connections are made. From lively weekly quizzes and elegant seasonal celebrations to the electric atmosphere of sport – from Six Nations rugby to Premier League clashes we show it all. Join Laddi and the team – we'd love to welcome you in!
What we offer our supervisors:
- Your Bday off
- Service charge £2+/hour (£2.5 / hour average in the last 3 weeks)
- Flexible hours
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in a supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor £2+/h service charge employer: Duke of Clarence
Join a vibrant and historic pub in South Kensington, where exceptional food and outstanding service create unforgettable moments for the local community. As a Supervisor, you'll enjoy flexible hours, a competitive service charge, and numerous growth opportunities, including access to fully funded apprenticeships and a clear career pathway towards management. With a supportive work culture that values employee development and offers generous discounts, free meals, and a company pension scheme, this is an excellent place to build a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor £2+/h service charge
✨Tip Number 1
Get to know the pub and its vibe! Before your interview, pop in for a drink or a meal. This way, you can chat with the staff and get a feel for the atmosphere. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 2
Practice your people skills! As a supervisor, you'll need to connect with both customers and your team. Think about examples from your past experiences where you've delivered exceptional service or trained others. We want to hear those stories!
✨Tip Number 3
Show your passion for hospitality! When you’re chatting with us, let your enthusiasm shine through. Talk about why you love working in this industry and how you can contribute to making our pub a welcoming place for everyone.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. So, don’t hesitate – send us your details and let’s get the conversation started!
We think you need these skills to ace Supervisor £2+/h service charge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for exceptional customer service shine through. We want to see how much you love the hospitality industry and how you can bring that energy to our pub!
Tailor Your CV:Make sure your CV is tailored to the Supervisor role. Highlight any relevant experience in customer service and team leadership. We’re looking for someone who can build rapport with both customers and the team, so showcase those skills!
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique. Share your story and why you’re excited about joining our team at the pub!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining Laddi and the team. We can’t wait to hear from you!
How to prepare for a job interview at Duke of Clarence
✨Know Your Pub Classics
Familiarise yourself with the menu and the pub's history. Being able to chat about the best fish & chips or Sunday roast will show your passion for the role and the establishment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to make a customer's experience memorable.
✨Demonstrate Leadership Qualities
As a supervisor, you'll need to lead shifts effectively. Be ready to discuss your experience in training and managing teams, and how you can motivate others to deliver great service.
✨Express Your Commitment to Hospitality
Let them know you're serious about a career in hospitality. Talk about your long-term goals and how you see yourself growing within the company, especially with their development opportunities.
