At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer service in a vibrant pub environment.
- Company: Historic pub in South Kensington, known for its lively atmosphere and great food.
- Benefits: Birthday off, flexible hours, competitive pay, and discounts at all Young's Pubs.
- Other info: Opportunities for career growth and fully funded training available.
- Why this job: Join a passionate team and make a real impact in a beloved local pub.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
A pub steeped in history, we’re famously THE place to go to catch the week’s sport in South Kensington, with 5 big screens showing all the action from the Premier League and more! Nestled between Earls Court and South Kensington tube stations, and just a short walk from Kensington Olympia and Chelsea. Food is at the heart of what we do, serving the best pub classics you know and love, from great British fish & chips and hearty burgers to the best Sunday Roast in the whole of Kensington.
What We Offer Our Assistant Managers:
- Your Bday off
- Service charge £2+/hour (£2.5 / hour average in the last 3 weeks)
- Flexible hours
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager in London employer: Duke of Clarence
At the Duke of Clarence in Marlow, we pride ourselves on being an excellent employer that values our team members as much as our guests. With a strong focus on training and development through our GROW Programme, we offer clear pathways for career advancement alongside competitive benefits such as shift flexibility, weekly pay, and generous staff discounts. Join our family-run business where your contributions are recognised and rewarded in a supportive and vibrant work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. Chat with the staff and soak up the atmosphere. This will not only give you insights into the team culture but also show your genuine interest in the place.
✨Tip Number 2
Prepare some examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond. We love hearing about real experiences that showcase your passion for hospitality!
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've managed teams before. Share stories about training staff or resolving conflicts. We want to see that you can inspire and motivate others to deliver top-notch service.
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about the team dynamics, training opportunities, and what success looks like in this role. It shows you're serious about your career and keen to grow with us at the pub.
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and leading a team.
Tailor Your CV:Make sure your CV highlights relevant experience in the pub or hospitality industry. We love seeing how your past roles have prepared you for the Assistant Manager position with us!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for someone who fits in with our team culture, so show us what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at Duke of Clarence
✨Know Your Pub History
Before the interview, brush up on the history of the pub and its significance in South Kensington. Being able to share a bit about what makes this place special will show your genuine interest and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you went above and beyond to ensure customer satisfaction, as this is key for an Assistant Manager.
✨Demonstrate Team Leadership
Be ready to discuss your approach to team management. Share how you've motivated and trained staff in previous roles, and highlight any successful outcomes that resulted from your leadership.
✨Ask Insightful Questions
Prepare thoughtful questions about the pub's operations, team dynamics, and future goals. This not only shows your interest but also helps you gauge if this is the right fit for you and your career aspirations.
