At a Glance
- Tasks: Lead a vibrant pub team, ensuring exceptional service and memorable experiences for our guests.
- Company: A historic gastro pub in South Kensington, known for its community spirit and delicious food.
- Benefits: Enjoy your birthday off, flexible hours, and competitive service charge plus discounts at all Young's Pubs.
- Other info: Dynamic environment with a focus on personal development and internal promotions.
- Why this job: Join a passionate team and grow your career towards General Manager with ongoing training opportunities.
- Qualifications: Experience in hospitality and a genuine passion for customer service and team management.
The predicted salary is between 30000 - 40000 £ per year.
A pub steeped in history, a beating heart of South Kensington and Chelsea. A premium family and dog friendly gastro pub where exceptional food, outstanding service and unforgettable moments bring the local community together. Food is at the heart of what we do, serving the best pub classics you know and love, from great British fish & chips and hearty burgers to the best Sunday Roast in the whole of Kensington. Our pub is where the connections are made, from lively weekly quizzes and elegant seasonal celebrations to the electric atmosphere of sport - from Six Nations rugby to Premier League clashes we show it all.
What We Offer Our Assistant Managers:
- Your Bday off
- Service charge £2+/hour (£2.5 / hour average in the last 3 weeks)
- Flexible hours
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager — Lead the Pub Team, Grow to GM employer: Duke of Clarence
Join a vibrant and historic pub in South Kensington, where exceptional food and outstanding service create unforgettable moments for the local community. As an Assistant Manager, you'll benefit from flexible hours, a clear career pathway towards General Manager, and access to fully funded training courses, all while enjoying a supportive work culture that values your growth and development. With perks like free meals, generous discounts, and a company pension scheme, this is an excellent opportunity for those passionate about hospitality and looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager — Lead the Pub Team, Grow to GM
✨Tip Number 1
Get to know the pub scene in South Kensington and Chelsea. Familiarise yourself with the local community, their preferences, and what makes this pub special. This knowledge will help you connect with the team and customers during your interview.
✨Tip Number 2
Show off your passion for food and service! When you chat with us, share your favourite pub dishes and how you’ve created memorable experiences for customers in the past. We love hearing about your enthusiasm!
✨Tip Number 3
Be proactive in your approach. Think about how you can contribute to our lively atmosphere and team dynamics. Bring ideas to the table during your discussions with us; we appreciate candidates who are ready to jump in and make a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and growing with us in the hospitality industry.
We think you need these skills to ace Assistant Manager — Lead the Pub Team, Grow to GM
Some tips for your application 🫡
Show Your Passion for Food and Service:When writing your application, let your love for food and exceptional service shine through. Share any relevant experiences that highlight your enthusiasm for the pub industry and how you can contribute to our vibrant atmosphere.
Tailor Your Application:Make sure to customise your application to reflect the specific qualities we’re looking for in an Assistant Manager. Mention your experience in team management and customer service, and how you can help us create unforgettable moments for our guests.
Be Yourself:We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Share your unique story and what drives you in the hospitality industry – it’ll help us see if you’re a good fit for our team.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to becoming part of our pub family!
How to prepare for a job interview at Duke of Clarence
✨Know Your Pub Classics
Familiarise yourself with the menu and the pub's signature dishes. Being able to discuss your favourite pub classics, like fish & chips or Sunday roasts, shows your passion for food and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to ensure a great experience for guests, as this is key for the role.
✨Demonstrate Team Leadership
Be ready to talk about your experience in managing and training teams. Highlight any successful strategies you've implemented to motivate staff and improve service, as this will resonate well with their focus on team management.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Discuss your career goals and how you see yourself growing within the company, especially towards the GM position, to show you're committed to a long-term future with them.
