At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a historic pub.
- Company: A premium gastro pub in South Kensington, known for its community spirit.
- Benefits: Earn £2+/hour service charge, flexible hours, free meals, and 28 days holiday.
- Other info: Access to training, development courses, and internal promotions.
- Why this job: Join a passionate team and grow your career in the exciting world of hospitality.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
A pub steeped in history, a beating heart of South Kensington and Chelsea. A premium family and dog friendly gastro pub where exceptional food, outstanding service and unforgettable moments bring the local community together. Food is at the heart of what we do, serving the best pub classics you know and love, from great British fish & chips and hearty burgers to the best Sunday Roast in the whole of Kensington. Our pub is where the connections are made, from lively weekly quizzes and elegant seasonal celebrations to the electric atmosphere of sport - from Six Nations rugby to Premier League clashes, we show it all.
What We Offer Our Assistant Managers:
- Your birthday off
- Service charge £2+/hour (£2.5 / hour average in the last 3 weeks)
- Flexible hours
- Access to our Career Pathway and development towards GM - a large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager £2+/h service charge employer: Duke of Clarence
Join a vibrant and historic pub in the heart of South Kensington and Chelsea, where exceptional food and outstanding service create unforgettable moments for the local community. As an Assistant Manager, you'll benefit from flexible hours, a generous service charge, and numerous opportunities for career development, including access to fully funded apprenticeships. With a supportive work culture that values employee growth and a range of perks such as discounts at Young's Pubs and free meals, this is an excellent place to build a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager £2+/h service charge
✨Tip Number 1
Get to know the pub scene in South Kensington and Chelsea! Familiarise yourself with the local vibe, popular dishes, and what makes our pub special. This will help you connect with the team and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former staff members on social media or at local events. They can give you insider tips about the pub and might even put in a good word for you!
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and team management. Think of examples from your past experiences that highlight your skills and passion for hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of our community-focused pub.
We think you need these skills to ace Assistant Manager £2+/h service charge
Some tips for your application 🫡
Show Your Passion for Food and Service:When writing your application, let your love for food and exceptional service shine through. Share any relevant experiences that highlight your enthusiasm for the hospitality industry and how you can contribute to our pub's vibrant atmosphere.
Tailor Your Application:Make sure to customise your application to reflect the specific qualities we’re looking for in an Assistant Manager. Mention your experience in team management and customer service, and how you can help us create unforgettable moments for our guests.
Be Yourself:We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Share your unique story and what drives you in the hospitality sector – it’ll help us see if you’re a good fit for our team.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to becoming part of our family at the pub!
How to prepare for a job interview at Duke of Clarence
✨Know the Pub Inside Out
Before your interview, make sure you familiarise yourself with the pub's history, menu, and atmosphere. Understanding what makes this gastro pub special will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your passion for service and your proactive approach to team management.
✨Be Ready to Discuss Team Management
Think about your leadership style and how you've successfully trained or motivated a team in the past. Be prepared to share specific strategies you’ve used to ensure your team has the knowledge needed to delight customers.
✨Express Your Commitment to Growth
The pub values ongoing development, so be ready to discuss your career aspirations in hospitality. Share how you see yourself growing within the company and how you plan to take advantage of the training and development opportunities offered.
