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- Tasks: Coordinate and execute leadership development programs for global clients.
- Company: Join Duke Corporate Education, a leader in professional education.
- Benefits: Gain valuable experience in project management and client relations.
- Why this job: Make a real impact on leadership development while working with diverse teams.
- Qualifications: Bachelor's degree and three years in a client-facing role required.
- Other info: In-office role in London with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Duke Corporate Education is seeking a Program Manager to support the design and delivery of leadership development programs for global clients. This is a fixed term, 12‑month contract role created to provide additional capacity while we manage client demand. The Program Manager is responsible for the end‑to‑end coordination and execution of leadership development programs. This includes managing logistics, partnering closely with clients, coordinating with internal faculty and delivery teams, and ensuring programs are designed and delivered to a consistently high standard across in‑person and virtual formats. This role requires in‑office presence and the ability to work effectively with globally distributed teams.
Responsibilities
- Client Program Delivery: Own end‑to‑end execution, including project plans, budgets, invoicing, contracting, and material planning. Drive critical delivery elements and manage post‑program evaluation and debriefing. Coordinate design meetings and logistics, offer design ideas, and manage communications.
- On‑Site Program Support: Handle hotel/conference logistics, on‑site materials, and classroom set‑up.
- Virtual Program Support: Manage virtual delivery logistics, liaise on graphic design, and provide content and module support. Coordinate event details, communications, and attendance tracking.
- Client Relationship Management (CRM): Build relationships, understand client business, identify risks and opportunities, and ensure smooth delivery transitions.
- Project Budgeting: Manage program budgets, contracts, materials, and expenses. Ensure billing accuracy.
- Evaluation Process: Review evaluations, prepare summary reports, and contribute to debrief meetings and program improvements.
- Project Design: Collaborate on special design assignments and participate in developing program elements.
- Knowledge Management: Maintain and update program delivery documents.
- Business Development: Identify opportunities during program delivery, contribute to internal business development, and share best practices.
Requirements
- Bachelor's degree, with at least three years experience working in a client‑facing role.
- Experience in professional education or learning and development, and learning management systems preferred.
- Experience working with remote/virtual teams.
- Project management experience required, with the ability to manage schedules, deadlines, resources, budgets, and reports.
- Project Management qualification desirable.
- Demonstrated teamwork skills as well as strong organizational and interpersonal abilities.
- Experience working with internal and external stakeholders across different teams, cultures, and geographies.
- Strong communication and presentation skills.
Location: In office (London, EC4A 1BR)
Employment Type: Fixed term contract, 12 months
Eligibility: Must be authorized to work for any employer without sponsorship.
Recruitment Note: Candidates who progress to the first stage of the recruitment process will be asked to complete an AI‑enabled interview via Braintrust. If you require an alternative interview format or reasonable adjustments, please tell us.
Programme Manager (L&D) employer: Duke Corporate Education
Contact Detail:
Duke Corporate Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager (L&D)
✨Tip Number 1
Network like a pro! Reach out to your connections in the L&D space and let them know you're on the hunt for a Programme Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to project management and client relationship management. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your organisational skills! When you get the chance to discuss your experience, highlight specific examples of how you've managed logistics and budgets in past roles. This will demonstrate your ability to handle the end-to-end execution required for the Programme Manager position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Programme Manager (L&D)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programme Manager role. Highlight your experience in client-facing roles and project management, as these are key for us at StudySmarter.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that align with the responsibilities mentioned in the job description. We love seeing how you’ve tackled challenges in L&D.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that make it easy for us to see your qualifications and fit for the role. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Duke Corporate Education
✨Know Your Program Inside Out
Before the interview, make sure you thoroughly understand the leadership development programs that Duke Corporate Education offers. Familiarise yourself with their approach to client delivery and how they manage logistics for both in-person and virtual formats. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Project Management Skills
Since project management is a key part of this role, be ready to discuss specific examples from your past experiences. Highlight how you've successfully managed budgets, schedules, and resources in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Client Relationship Skills
Duke Corporate Education values strong client relationships, so prepare to share instances where you've built rapport with clients or stakeholders. Discuss how you identified their needs and ensured smooth delivery transitions. This will show that you can handle the client-facing aspects of the role with ease.
✨Prepare for Virtual Delivery Scenarios
Given the importance of managing virtual program logistics, think about your experience with remote teams and virtual delivery. Be ready to discuss tools you've used for communication and collaboration, as well as any challenges you've faced and how you overcame them. This will demonstrate your adaptability and readiness for the role.
