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- Tasks: Lead and coordinate exciting leadership development programmes for global clients.
- Company: Join Duke Corporate Education, a leader in professional education.
- Benefits: Gain valuable experience, work in a dynamic environment, and develop your skills.
- Why this job: Make a real impact on leadership development while working with diverse teams.
- Qualifications: Bachelor's degree and three years in a client-facing role required.
- Other info: In-office role in London with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
Duke Corporate Education is seeking a Program Manager to support the design and delivery of leadership development programs for global clients, specifically to support our Singapore Team. This is a fixed term, 12-month contract role created to provide additional capacity while we manage client demand.
The Program Manager is responsible for the end-to-end coordination and execution of leadership development programs. This includes managing logistics, partnering closely with clients, coordinating with internal faculty and delivery teams, and ensuring programs are designed and delivered to a consistently high standard across in person and virtual formats. This role requires in office presence and the ability to work effectively with globally distributed teams.
Responsibilities- Client Program Delivery: Own end-to-end execution, including project plans, budgets, invoicing, contracting, and material planning. Drive critical delivery elements and manage post-program evaluation and debriefing. Coordinate design meetings and logistics, offer design ideas, and manage communications.
- On-Site Program Support: Handle hotel/conference logistics, on-site materials, and classroom setup.
- Virtual Program Support: Manage virtual delivery logistics, liaise on graphic design, and provide content and module support. Coordinate event details, communications, and attendance tracking.
- Client Relationship Management (CRM): Build relationships, understand client business, identify risks and opportunities, and ensure smooth delivery transitions.
- Project Budgeting: Manage program budgets, contracts, materials, and expenses. Ensure billing accuracy.
- Evaluation Process: Review evaluations, prepare summary reports, and contribute to debrief meetings and program improvements.
- Project Design: Collaborate on special design assignments and participate in developing program elements.
- Knowledge Management: Maintain and update program delivery documents.
- Business Development: Identify opportunities during program delivery, contribute to internal business development, and share best practices.
- Bachelor's degree, with at least three years experience working in a client facing role.
- Experience in professional education or learning and development, and learning management systems preferred.
- Experience working with remote/virtual teams.
- Project management experience required, with the ability to manage schedules, deadlines, resources, budgets, and reports. Project Management qualification desirable.
- Demonstrated teamwork skills as well as strong organizational and interpersonal abilities.
- Experience working with internal and external stakeholders across different teams, cultures, and geographies.
- Strong communication and presentation skills.
Location: In office (London, EC4A 1BR)
Employment Type: Fixed term contract, 12 months
Eligibility: Must be authorized to work for any employer without sponsorship.
Recruitment Note: Candidates who progress to the first stage of the recruitment process will be asked to complete an AI-enabled interview via Braintrust, which helps us assess skills and experience consistently. The system helps us standardise questions and scoring; it does not automatically accept or reject candidates. A Duke CE hiring team member reviews all outcomes and makes final decisions. If you require an alternative interview format or reasonable adjustments, please tell us.
Programme Manager (L&D for Middle East) in London employer: Duke Corporate Education
Contact Detail:
Duke Corporate Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager (L&D for Middle East) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Duke Corporate Education or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for that AI interview! Familiarise yourself with common questions and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific examples of how you've managed budgets, schedules, and client relationships. This is your chance to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Programme Manager (L&D for Middle East) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programme Manager role. Highlight your experience in client-facing roles and project management, as these are key for us at StudySmarter.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with the responsibilities mentioned in the job description. We want to see how you can manage logistics and client relationships effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements, making it easy for us to see why you’re a great fit for the team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the Programme Manager position!
How to prepare for a job interview at Duke Corporate Education
✨Know Your Program Inside Out
Before the interview, make sure you thoroughly understand the leadership development programs that Duke Corporate Education offers. Familiarise yourself with their approach to client delivery and how they manage logistics for both in-person and virtual formats. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Project Management Skills
Since this role requires strong project management abilities, be ready to discuss your experience managing schedules, budgets, and resources. Prepare specific examples of past projects where you successfully coordinated multiple elements and delivered results. This will highlight your capability to handle the end-to-end execution of programs.
✨Emphasise Client Relationship Management
Duke Corporate Education values strong client relationships, so be prepared to talk about how you've built and maintained these in previous roles. Share examples of how you've identified client needs, managed expectations, and ensured smooth delivery transitions. This will show that you can effectively partner with clients and understand their business.
✨Be Ready for the AI Interview
Since the first stage involves an AI-enabled interview via Braintrust, practice answering common interview questions clearly and concisely. Focus on showcasing your skills and experiences relevant to the role. Remember, the AI is just a tool; a Duke CE team member will review your responses, so make sure your personality shines through!
