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- Tasks: Lead and coordinate exciting leadership development programmes for global clients.
- Company: Join Duke Corporate Education, a leader in professional education.
- Benefits: Gain valuable experience, work in a dynamic environment, and develop your skills.
- Why this job: Make a real impact on leadership development while working with diverse teams.
- Qualifications: Bachelor's degree and three years in a client-facing role required.
- Other info: In-office role in London with opportunities for growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Duke Corporate Education is seeking a Program Manager to support the design and delivery of leadership development programs for global clients. This is a fixed term, 12‑month contract role created to provide additional capacity while we manage client demand.
The Program Manager is responsible for the end‑to‑end coordination and execution of leadership development programs. This includes managing logistics, partnering closely with clients, coordinating with internal faculty and delivery teams, and ensuring programs are designed and delivered to a consistently high standard across in‑person and virtual formats. This role requires in‑office presence and the ability to work effectively with globally distributed teams.
Responsibilities- Client Program Delivery: Own end‑to‑end execution, including project plans, budgets, invoicing, contracting, and material planning. Drive critical delivery elements and manage post‑program evaluation and debriefing. Coordinate design meetings and logistics, offer design ideas, and manage communications.
- On‑Site Program Support: Handle hotel/conference logistics, on‑site materials, and classroom set‑up.
- Virtual Program Support: Manage virtual delivery logistics, liaise on graphic design, and provide content and module support. Coordinate event details, communications, and attendance tracking.
- Client Relationship Management (CRM): Build relationships, understand client business, identify risks and opportunities, and ensure smooth delivery transitions.
- Project Budgeting: Manage program budgets, contracts, materials, and expenses. Ensure billing accuracy.
- Evaluation Process: Review evaluations, prepare summary reports, and contribute to debrief meetings and program improvements.
- Project Design: Collaborate on special design assignments and participate in developing program elements.
- Knowledge Management: Maintain and update program delivery documents.
- Business Development: Identify opportunities during program delivery, contribute to internal business development, and share best practices.
- Bachelor's degree, with at least three years experience working in a client‑facing role.
- Experience in professional education or learning and development, and learning management systems preferred.
- Experience working with remote/virtual teams.
- Project management experience required, with the ability to manage schedules, deadlines, resources, budgets, and reports. Project Management qualification desirable.
- Demonstrated teamwork skills as well as strong organizational and interpersonal abilities.
- Experience working with internal and external stakeholders across different teams, cultures, and geographies.
- Strong communication and presentation skills.
Location: In office (London, EC4A 1BR)
Employment Type: Fixed term contract, 12 months
Eligibility: Must be authorized to work for any employer without sponsorship.
Recruitment Note: Candidates who progress to the first stage of the recruitment process will be asked to complete an AI‑enabled interview via Braintrust. If you require an alternative interview format or reasonable adjustments, please tell us.
Programme Manager (L&D) in London employer: Duke Corporate Education
Contact Detail:
Duke Corporate Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager (L&D) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the L&D space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its leadership development programmes. Be ready to discuss how your experience aligns with their needs, especially in managing logistics and client relationships.
✨Tip Number 3
Show off your project management skills! Be prepared to share specific examples of how you've successfully managed budgets, schedules, and resources in past roles. This will demonstrate your ability to handle the end-to-end execution they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Duke Corporate Education.
We think you need these skills to ace Programme Manager (L&D) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programme Manager role. Highlight your experience in client-facing roles and project management, as these are key for us at StudySmarter.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that align with the responsibilities mentioned in the job description. We love seeing how you’ve made an impact!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Duke Corporate Education
✨Know Your Program Inside Out
Before the interview, make sure you thoroughly understand the leadership development programs that Duke Corporate Education offers. Familiarise yourself with their approach to client engagement and program delivery, as this will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Project Management Skills
Be ready to discuss your project management experience in detail. Prepare specific examples of how you've successfully managed budgets, timelines, and resources in previous roles. This will highlight your ability to handle the end-to-end execution of programs, which is crucial for this position.
✨Emphasise Your Client Relationship Management
Since this role involves building strong relationships with clients, think of instances where you've effectively managed client expectations or resolved issues. Share these stories to illustrate your interpersonal skills and your understanding of client needs.
✨Prepare for Virtual and In-Person Scenarios
Given the hybrid nature of the role, be prepared to discuss your experience with both virtual and in-person program delivery. Think about how you've adapted to different formats and what strategies you've used to ensure high-quality outcomes in both settings.
