At a Glance
- Tasks: Lead product ownership for regulatory-driven remediation solutions in a dynamic financial services environment.
- Company: Join Dufrain, a forward-thinking company making waves in the financial sector.
- Benefits: Competitive salary, professional growth opportunities, and a chance to make a real impact.
- Other info: Collaborative culture with opportunities to mentor and shape future leaders.
- Why this job: Be at the forefront of regulatory change and drive meaningful outcomes for clients.
- Qualifications: Experience as a Product Owner in financial services with strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Dufrain is seeking a senior Product Owner and Remediation Subject Matter Expert (SME) to play a critical role in a high‑visibility, FCA‑regulated remediation programme for a UK financial services client. The role is product‑led, with primary accountability for remediation outcomes. The role will bridge business and technical stakeholders, work closely with solution architects and delivery teams, and ensure product delivery aligns with business and regulatory expectations.
Primary Responsibilities
- Act as Product Owner for remediation solutions within regulatory‑driven programmes (redress, settlements, customer rectifications).
- Own and prioritise product requirements, backlog, and acceptance criteria.
- Translate regulatory and business intent into clear, actionable product direction.
- Support scheme readiness, M0/M1 go‑lives, and hypercare phases.
Delivery Alignment & Architecture Collaboration
- Work closely with solution architects and delivery teams to ensure product delivery aligns with business expectations and regulatory intent.
- Act as the primary translator between business outcomes and technical implementation.
- Validate delivered solutions against business expectations, not just technical completion.
- Resolve ambiguity early to protect delivery timelines and outcomes.
Stakeholder Management & Communication
- Build trusted relationships with senior client stakeholders.
- Communicate effectively across business, delivery, and executive audiences.
- Maintain client confidence during high‑pressure and regulatory scrutiny periods.
Secondary Responsibilities
- Contribute to solutioning discussions alongside architects and technical leads.
- Support account growth, roadmap discussions, and future‑phase shaping.
- Mentor Product Owners or Business Analysts where appropriate.
Required Experience & Skills
- Proven experience as a Product Owner or SME in remediation or regulatory programmes.
- Strong Financial Services background (banking, lending, insurance, or wealth).
- Experience operating in FCA‑regulated environments.
- Excellent stakeholder management and communication skills.
Technical Awareness
- Sufficient technical background to engage credibly with architects and engineers.
- Familiarity with modern data platforms and data‑driven remediation solutions is desirable (hands‑on build will be good to have).
What Success Looks Like
- Seamless transition of remediation product ownership.
- Sustained confidence from senior client stakeholders.
- Clear alignment between business intent and delivered solutions.
- Reduced single‑person dependency across the programme.
Product Owner employer: Dufrain
Contact Detail:
Dufrain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who have experience with FCA-regulated environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your product ownership skills. Be ready to discuss how you've successfully managed remediation projects and aligned them with business and regulatory expectations. We want to see your passion for delivering results!
✨Tip Number 3
Showcase your stakeholder management skills! During interviews, share examples of how you've built trusted relationships with senior stakeholders and communicated effectively under pressure. This is key in high-visibility roles like the one at Dufrain.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as a Product Owner, especially in remediation or regulatory programmes. We want to see how your background aligns with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills: Since this role involves building relationships with senior stakeholders, it’s crucial to demonstrate your communication prowess. Use clear, concise language in your application and provide examples of how you've effectively communicated across different audiences.
Highlight Technical Awareness: Even if you’re not a techie, it’s important to show that you can engage with architects and engineers. Mention any familiarity you have with data platforms or data-driven solutions, as this will help us see your ability to bridge the gap between business and technical teams.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Dufrain!
How to prepare for a job interview at Dufrain
✨Know Your Remediation Inside Out
Make sure you understand the ins and outs of remediation processes, especially in FCA-regulated environments. Brush up on relevant regulations and be ready to discuss how you've successfully navigated similar challenges in the past.
✨Bridge the Gap Between Business and Tech
As a Product Owner, you'll need to translate business needs into technical requirements. Prepare examples of how you've effectively communicated with both business stakeholders and technical teams to ensure alignment and successful delivery.
✨Build Relationships Before You Need Them
Stakeholder management is key in this role. Think about how you can demonstrate your ability to build trust and maintain confidence with senior clients, especially during high-pressure situations. Have anecdotes ready that showcase your relationship-building skills.
✨Showcase Your Technical Savvy
While you don't need to be an engineer, having a solid understanding of modern data platforms and data-driven solutions will set you apart. Be prepared to discuss any hands-on experience you have and how it relates to the role of Product Owner.