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- Tasks: Lead product ownership for regulatory-driven remediation solutions in a dynamic financial services environment.
- Company: Join Dufrain, a forward-thinking company making waves in the financial sector.
- Benefits: Competitive salary, professional growth opportunities, and a chance to make a real impact.
- Other info: Collaborative culture with opportunities to mentor and shape future leaders.
- Why this job: Be at the forefront of regulatory change and drive meaningful outcomes for clients.
- Qualifications: Experience as a Product Owner in financial services with strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Dufrain is seeking a senior Product Owner and Remediation Subject Matter Expert (SME) to play a critical role in a high‑visibility, FCA‑regulated remediation programme for a UK financial services client. The role is product‑led, with primary accountability for remediation outcomes. The role will bridge business and technical stakeholders, work closely with solution architects and delivery teams, and ensure product delivery aligns with business and regulatory expectations.
Primary Responsibilities
- Remediation SME & Product Ownership (Primary)
- Act as Product Owner for remediation solutions within regulatory‑driven programmes (redress, settlements, customer rectifications).
- Own and prioritise product requirements, backlog, and acceptance criteria.
- Translate regulatory and business intent into clear, actionable product direction.
- Support scheme readiness, M0/M1 go‑lives, and hypercare phases.
- Delivery Alignment & Architecture Collaboration
- Work closely with solution architects and delivery teams to ensure product delivery aligns with business expectations and regulatory intent.
- Act as the primary translator between business outcomes and technical implementation.
- Validate delivered solutions against business expectations, not just technical completion.
- Resolve ambiguity early to protect delivery timelines and outcomes.
- Stakeholder Management & Communication
- Build trusted relationships with senior client stakeholders.
- Communicate effectively across business, delivery, and executive audiences.
- Maintain client confidence during high‑pressure and regulatory scrutiny periods.
Secondary Responsibilities
- Contribute to solutioning discussions alongside architects and technical leads.
- Support account growth, roadmap discussions, and future‑phase shaping.
- Mentor Product Owners or Business Analysts where appropriate.
Required Experience & Skills
- Proven experience as a Product Owner or SME in remediation or regulatory programmes.
- Strong Financial Services background (banking, lending, insurance, or wealth).
- Experience operating in FCA‑regulated environments.
- Excellent stakeholder management and communication skills.
Technical Awareness
- Sufficient technical background to engage credibly with architects and engineers.
- Familiarity with modern data platforms and data‑driven remediation solutions is desirable (hands‑on build will be good to have).
What Success Looks Like
- Seamless transition of remediation product ownership.
- Sustained confidence from senior client stakeholders.
- Clear alignment between business intent and delivered solutions.
- Reduced single‑person dependency across the programme.
Product Owner in London employer: Dufrain
Contact Detail:
Dufrain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who have experience with FCA-regulated environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your product ownership skills. Be ready to discuss how you've successfully managed remediation projects in the past and how you can bridge the gap between business and technical teams.
✨Tip Number 3
Showcase your stakeholder management skills! During interviews, share examples of how you've built trust with senior stakeholders and maintained confidence during high-pressure situations. This will highlight your ability to handle the demands of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Product Owner in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as a Product Owner, especially in remediation or regulatory programmes. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Stakeholder Skills: Since this role involves building trusted relationships with senior stakeholders, it’s crucial to demonstrate your communication and stakeholder management skills. Share examples of how you've effectively communicated across different audiences in your previous roles.
Highlight Technical Awareness: Even though this is a product-led role, having a solid understanding of technical aspects is key. We recommend mentioning any experience you have with modern data platforms or data-driven solutions to show that you can engage credibly with architects and engineers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Dufrain
✨Know Your Remediation Stuff
Make sure you brush up on your knowledge of remediation and regulatory programmes. Be ready to discuss specific examples from your past experience where you've successfully navigated similar challenges, especially in FCA-regulated environments.
✨Speak the Language of Both Worlds
As a Product Owner, you'll need to bridge the gap between business and technical teams. Prepare to explain how you've effectively communicated complex ideas to both stakeholders and technical teams in previous roles. Use clear examples to demonstrate your ability to translate business needs into actionable product direction.
✨Build Relationships Before You Need Them
Stakeholder management is key in this role. Think about how you can establish trust with senior client stakeholders during the interview. Share strategies you've used in the past to maintain client confidence, especially during high-pressure situations.
✨Show Off Your Technical Savvy
While you don’t need to be a tech whiz, having a solid understanding of modern data platforms and data-driven solutions will set you apart. Be prepared to discuss your technical background and how it has helped you engage with architects and engineers effectively.