At a Glance
- Tasks: Enhance travel experiences by training and supporting the team in ticketing and GDS.
- Company: Join Duffel, a forward-thinking company revolutionising travel operations.
- Benefits: Competitive salary, travel allowance, and a focus on personal growth.
- Other info: Remote work with opportunities for hybrid collaboration.
- Why this job: Make a real impact in travel while developing your skills in a dynamic environment.
- Qualifications: 3+ years in ticketing and proficiency in GDS required.
The predicted salary is between 40000 - 50000 £ per year.
Duffel is seeking a Travel Operations & Training Specialist in London (Hybrid) to enhance travel experiences by training and supporting the team. You will play a crucial role in improving training materials and processes while providing excellent travel service.
Key qualifications include:
- 3+ years in ticketing
- GDS proficiency
Duffel offers competitive salary, travel allowance, and a commitment to personal growth.
Travel Ops & Training Specialist (GDS) – Remote + Equity employer: Duffel
At Duffel, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to personal growth is reflected in our comprehensive training programmes and the opportunity for remote work, allowing you to balance your professional and personal life while contributing to enhancing travel experiences. With competitive salaries and travel allowances, joining our team means becoming part of a forward-thinking company that values your contributions and supports your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Ops & Training Specialist (GDS) – Remote + Equity
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Duffel who are looking for fresh talent for roles like Travel Ops & Training Specialist (GDS) – Remote + Equity.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Duffel and give you a leg up for your Travel Ops & Training Specialist (GDS) – Remote + Equity application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Ops & Training Specialist (GDS) – Remote + Equity openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Ops & Training Specialist (GDS) – Remote + Equity
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Ops & Training Specialist (GDS) – Remote + Equity role at Duffel.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Ops & Training Specialist (GDS) – Remote + Equity position at Duffel.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Duffel.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Duffel's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Ops & Training Specialist (GDS) – Remote + Equity.
How to prepare for a job interview at Duffel
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Duffel.