At a Glance
- Tasks: Shape and execute the Flights roadmap, transforming travel tech for a better user experience.
- Company: Join Duffel, a pioneering tech company revolutionising the travel industry.
- Benefits: Equity, travel allowance, remote work, and health perks to support your lifestyle.
- Other info: Dynamic team culture with a focus on diversity and innovation.
- Why this job: Make a real impact in travel tech while enjoying flexibility and growth opportunities.
- Qualifications: 3-5 years in product management with airline systems expertise and strong communication skills.
The predicted salary is between 60750 - 74250 £ per year.
We’re Making Travel Effortful. Join Us.
Travel is essential, whether it’s visiting family, starting a new adventure, or taking a career defining trip.
Yet today, over 4 billion airline passengers rely on tech that hasn't changed in decades.
At Duffel, we’re rebuilding the infrastructure underpinning the global travel industry.
Backed by top-tier investors (Benchmark, Blossom, Index Ventures, and Kima Ventures) and born out of Y Combinator (S18), we’re simplifying complex systems to build the future of travel.
Product
Product at Duffel Flights is the heart of Duffel's flagship product.
Through a single, beautifully designed API, our customers search across hundreds of airlines (NDC, GDS, and LCC), book and generate commission, sell ancillaries like bags and seats, and manage changes and cancellations — all backed by our own agency infrastructure, IATA/ARC accreditation, and ticketing authority.
The Role
As Product Manager for Flights, you'll tackle a deceptively hard challenge: take a fragmented, decades-old industry with hundreds of airlines and turn it into one clean, reliable, developer-friendly product.
Working at the intersection of engineering, design, commercial, and airline partnerships, you will contribute to the roadmap for a core area of our surface and own how it gets built and delivered.
What You’ll be doing
- Shape and execute the core Flights roadmap, from search and booking to ancillaries: balancing customer needs, commercial impact, and technical reality.
- Partner closely with engineering counterparts to break down roadmap items, drive sprint delivery, and balance tech debt with new feature investments.
- Conduct continuous discovery with customers and developers, translating complex industry friction into well-prioritised product requirements.
- Deeply analyse data, debug API integrations, and define clear success metrics to ensure features deliver real value, not just releases.
- Collaborate with airlines and suppliers to transform varied legacy systems and content into consistent, reliable user experiences.
What we're looking for
- 3–5 years of product management experience with a proven track record of shipping technical products end-to-end.
- Domain expertise in airline systems (NDC, GDS, LCC, PSS, or similar) and comfortable working directly with APIs and data models.
- Strong data-driven mindset, capable of making sound, evidence-based prioritisation calls even with incomplete data.
- Exceptional cross-functional project management and communication skills to simplify complex technical systems for non-technical stakeholders.
- Collaborative mindset with a strong point of view, willing to get your hands dirty while remaining open to feedback.
- What you’ll be working on
- Translating Duffel’s overarching strategy and customer feedback into a clear, actionable roadmap alongside the Group PM.
- Designing consistent developer experiences over complex, multi-supplier airline architectures.
- Establishing and monitoring key metrics to measure feature adoption and continuous platform improvements.
- Aligning third-party supplier roadmaps with Duffel's strategic goals to unlock new capabilities first.
- Communicating weekly progress, delivery status, and priorities to key internal and external stakeholders.
- Why You’ll Love Working at Duffel
We believe in true ownership. That’s why every permanent employee gets equity in the business.
Perks That Actually Matter
- Travel Allowance: We literally pay you to get out of town and explore the world.
- Work From Anywhere: Flexibility is built in. Work remotely, or take advantage of our Sabbatical Policy.
- Electric Car Scheme: Roll up in a brand-new EV with eco-friendly tax savings.
- Work-Life Harmony: Flexible bank holidays, generous family leave, and a dedicated volunteering day.
- Growth Tools: Paid study days to level up your skills, plus a solid pension and cycle-to-work scheme.
- Health & Wellbeing: Private healthcare, eye test cover, and season ticket loans.
- The Details
Interview Process: Simple & transparent
- Recruiter Screen
- Hiring Manager Interview
- Technical Case Study
- Final Stage Interview.
We are an equal opportunities employer.
We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills.
We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief.
Note to recruitment agencies
Duffel does not accept speculative CV's from external parties.
Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.
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Product Manager - Flights employer: Duffel
At Duffel, we are committed to making travel effortless and providing a dynamic work environment that fosters growth and innovation. Our London-based team enjoys a hybrid work model, generous benefits including a travel allowance and flexible bank holidays, and opportunities for professional development through study days and volunteering. Join us to be part of a diverse team that values your skills and creativity while working at the forefront of the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Flights
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Duffel!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Duffel would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Duffel through your school's career services!
We think you need these skills to ace Product Manager - Flights
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - Flights, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - Flights position at Duffel. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Duffel
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
