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For Companies At a Glance
- Tasks: Ensure the reliability and performance of our travel distribution infrastructure.
- Company: Join Duffel, a pioneering tech company transforming the travel industry.
- Benefits: Competitive salary, equity in the company, and a supportive growth environment.
- Why this job: Make a real impact on global travel technology while developing your skills.
- Qualifications: Experience in systems engineering and a passion for software development.
- Other info: Diverse team culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Duffel is building tools to simplify travel distribution, search and booking, delivering one common and seamless API for hundreds of airlines. We aim to redesign the infrastructure underpinning the travel industry and improve the reliability and developer experience as we scale globally.
Site Reliability Engineering at Duffel
As an SRE, you'll be part of a small engineering team responsible for the reliability, performance, and resilience of our infrastructure and applications. You will work closely with engineering teams to understand their needs and help meet the demands of our product as we scale globally.
What we're looking for:
- An infrastructure and systems engineering generalist who is comfortable diving deep into the weeds on different issues.
- A configuration issue between Google's Load Balancer and the HTTP server in our main Elixir application causing HTTP 5XX responses to customers.
- Debugging an issue in our OpenTelemetry pipelines causing us to silently drop spans.
- An enthusiasm for both software development and systems engineering.
- A high bar for code and configuration quality and readability.
- A good understanding of current observability and reliability practices.
- Experienced and comfortable in running incident response.
- Big picture thinking - ability to make trade-offs on technical work streams against business impact.
- Excellent communication skills; the ability to articulate what you're working on and why to the team in a clear and structured way.
- Thrives in a collaborative environment, open to feedback and new ideas.
- Experience with Google Cloud Platform (GCP) products such as GKE, Cloud SQL for PostgreSQL, BigQuery, Memorystore (Redis), etc.
- Experience managing infrastructure and security for a PCI Cardholder Data Environment using Google Cloud Platform services and tooling.
- Experience with Infrastructure as Code (Terraform).
- Experience with a GitOps approach to Kubernetes using ArgoCD and Helm.
- Experience with high-availability metrics collection systems (Grafana, Thanos, Prometheus) and transitioning to OpenTelemetry and Honeycomb for traces and metrics.
- Experience with data pipelines (Pub/Sub, Airbyte, dbt).
Note: If your experience doesn't exactly align with this stack, transferable skills will be considered. This description provides a sense of what you'll be working with if you join the team.
What you can expect from us
We're dedicated to your personal growth. Our environment is supportive, and we value ideas, concerns and questions. Everyone who joins Duffel owns a share of the company and takes pride in their work.
Equality and recruitment
We are an equal opportunities employer. We believe the key to our success is a diverse team; recruitment decisions are based on experience and skills. We welcome applications from everyone regardless of age, sex, disability, sexual orientation, race, religion or belief.
Note to recruitment agencies
Duffel does not accept speculative CVs from external parties. Unsolicited CVs will be treated as the property of Duffel; attached terms and conditions are null and void.
Roles and locations
Location: London, England, United Kingdom. This role is typically full-time and falls under the Seniority level: Mid-Senior level.
Site Reliability Engineer in London employer: Duffel
Contact Detail:
Duffel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Duffel. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! If you've got a GitHub or personal project that highlights your SRE expertise, share it during interviews. It’s a great way to demonstrate your hands-on experience.
✨Tip Number 3
Prepare for technical challenges! Brush up on your debugging skills and be ready to discuss how you’d tackle real-world issues, like those pesky HTTP 5XX responses. We love seeing problem solvers in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Site Reliability Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Site Reliability Engineer role. Highlight your experience with Google Cloud Platform, Infrastructure as Code, and any relevant debugging or incident response work you've done.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about reliability engineering and how your background makes you a great fit for our team. Be sure to mention specific projects or experiences that showcase your problem-solving skills.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application materials are clear and well-structured. We want to see how you articulate your thoughts and ideas, so keep it concise and to the point.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Duffel
✨Know Your Tech Stack
Make sure you’re familiar with the technologies mentioned in the job description, especially Google Cloud Platform and Infrastructure as Code tools like Terraform. Brush up on your knowledge of observability practices and be ready to discuss how you've used these tools in past projects.
✨Prepare for Problem-Solving Questions
Expect to tackle real-world scenarios during the interview. Practice debugging common issues, such as configuration problems or incident responses. Think through your approach to resolving these issues and be prepared to explain your thought process clearly.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your past experiences and technical concepts in a clear and structured way. Use examples that demonstrate your ability to collaborate with teams and share ideas effectively.
✨Emphasise Your Enthusiasm for Learning
Duffel values a growth mindset, so express your eagerness to learn and adapt. Share instances where you’ve embraced feedback or explored new technologies, showing that you thrive in a collaborative environment and are open to new ideas.
