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- Tasks: Analyse data to identify fraud trends and develop detection rules.
- Company: Join a dynamic travel tech company revolutionising the industry.
- Benefits: Competitive salary, equity, remote work, and generous parental leave.
- Why this job: Make a real impact in fraud prevention while shaping the future of travel.
- Qualifications: Experience in data analytics and proficiency in SQL or similar.
- Other info: Work in a vibrant Shoreditch office with regular team socials.
The predicted salary is between 36000 - 60000 £ per year.
Fraud Analyst London | Full-time | Hybrid | Shoreditch/Liverpool Street
Create the Future of Travel With Us
Whether it’s visiting the people closest to us, starting an exciting adventure, or a career defining business trip, travel is essential. Yet we’ve all experienced the aches and pains of getting to our destination. More than 4 billion airline passengers rely on technology that hasn’t kept up with modern expectations. That’s why we’re rebuilding the infrastructure that underpins the travel industry simplifying systems and building tools that will make the future of travel effortless. Central to this mission is ensuring seamless, secure and reliable payment experiences, which are crucial for every transaction and a cornerstone of trust in our platform.
Our London team is growing, and we’re looking for an experienced Fraud Analyst to join us on our journey.
The Role
We’re looking for a curious and analytical Fraud Analyst to join our team. You’ll analyse data, spot patterns, and write detection rules that help stop fraud in its tracks playing a vital role in protecting travellers, businesses, and the integrity of our platform. You’ll work on complex, often ambiguous challenges in the ever-evolving world of travel payments and bookings. If you love solving problems, diving into data, and making a real difference this is your chance.
What You’ll Do
- Identify fraud trends and develop a deep understanding of fraudulent behaviour on our platform through SQL, Google BigQuery, and Google Looker.
- Formulate rules based on your analysis to mitigate fraudulent behaviour across our platform.
- Carry out investigations of escalated cases related to potential misuse of our platform and assist with legal and customer enquiries.
- Partner with our data science and engineering teams to advance our technological approaches to identifying fraudulent activity.
- Work closely with engineering to enhance internal tools and databases that enable us to combat fraud and scale effectively.
- Act as a key resource for other departments by providing analysis of customer and booking behaviour on the platform.
- Present and communicate the results of analyses and investigations to stakeholders across the company.
You’ll Thrive Here If
- You have experience in data analytics or a similar analytical role (through formal education or practical experience).
- You’re comfortable working with and interpreting large datasets.
- You have a knack for answering difficult questions using data and translating complex findings into clear, actionable reports.
- You’re proficient in writing queries and preparing reports using SQL or similar.
- You’re motivated by self-learning and growing your skills when faced with new challenges.
- You can manage multiple priorities effectively with a proactive, forward-thinking mindset.
- Bonus: Prior knowledge of formulating rules to combat fraudulent behaviour or experience in travel/payments.
What You’ll Get
- Competitive salary + equity (you’ll own part of Duffel).
- Work from anywhere policy.
- Duffel travel allowance (use what we build).
- Generous parental leave.
- Sabbatical programme.
- Office in Shoreditch + regular team socials.
Why Now Matters
As we scale to millions of bookings, fraud prevention becomes critical. You’ll build the systems and rules that protect our platform from day one of this function, defining how we approach trust and security as we grow.
We’re an equal opportunities employer. We believe that the key to our success is employing a diverse team, which is why recruitment decisions are only based on your experience and skills. We welcome applications from everyone, regardless of age, sex, disability, sexual orientation, race, religion, or belief.
Fraud Analyst - London employer: Duffel
Contact Detail:
Duffel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Analyst - London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to fraud analysis. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your analytical skills! Bring examples of your past work or projects where you tackled data challenges. This will help us see how you think and solve problems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Fraud Analyst - London
Some tips for your application 🫡
Show Your Analytical Skills: When you’re writing your application, make sure to highlight your analytical skills. We want to see how you’ve tackled complex data challenges in the past, so don’t hold back on sharing specific examples!
Tailor Your CV and Cover Letter: Make your application stand out by tailoring your CV and cover letter to the Fraud Analyst role. Use keywords from the job description and show us how your experience aligns with what we’re looking for.
Be Clear and Concise: We appreciate clarity! When you’re writing your application, keep it clear and concise. Avoid jargon and get straight to the point about your skills and experiences that relate to fraud analysis.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Duffel
✨Know Your Data Tools
Familiarise yourself with SQL, Google BigQuery, and Google Looker before the interview. Be ready to discuss how you've used these tools in past roles to analyse data and spot trends, as this will show your technical prowess and relevance to the role.
✨Understand Fraud Patterns
Research common fraud trends in the travel industry and think about how you would approach identifying them. Being able to articulate your understanding of fraudulent behaviour and how to combat it will impress the interviewers.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios where you had to investigate potential fraud. Prepare examples from your experience that highlight your analytical skills and problem-solving abilities, showcasing how you can make a real difference.
✨Communicate Clearly
Practice explaining complex data findings in simple terms. The ability to present your analyses clearly to stakeholders is crucial, so demonstrate your communication skills during the interview by being concise and engaging.
