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For Companies At a Glance
- Tasks: Ensure the reliability and performance of our travel distribution infrastructure.
- Company: Join Duffel, a pioneering tech company transforming the travel industry.
- Benefits: Competitive salary, equity in the company, and a supportive growth environment.
- Why this job: Be part of a team that’s reshaping travel tech and making a real impact.
- Qualifications: Experience in systems engineering, cloud platforms, and incident response.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Duffel is building tools to simplify travel distribution, search and booking, delivering one common and seamless API for hundreds of airlines. We aim to redesign the infrastructure underpinning the travel industry and improve the reliability and developer experience as we scale globally.
Site Reliability Engineering at Duffel
As an SRE, you’ll be part of a small engineering team responsible for the reliability, performance, and resilience of our infrastructure and applications. You will work closely with engineering teams to understand their needs and help meet the demands of our product as we scale globally.
What we’re looking for:
- An infrastructure and systems engineering generalist who is comfortable diving deep into the weeds on different issues.
- A configuration issue between Google’s Load Balancer and the HTTP server in our main Elixir application causing HTTP 5XX responses to customers.
- Debugging an issue in our OpenTelemetry pipelines causing us to silently drop spans.
- An enthusiasm for both software development and systems engineering.
- A high bar for code and configuration quality and readability.
- A good understanding of current observability and reliability practices.
- Experienced and comfortable in running incident response.
- Big picture thinking - ability to make trade-offs on technical work streams against business impact.
- Excellent communication skills; the ability to articulate what you’re working on and why to the team in a clear and structured way.
- Thrives in a collaborative environment, open to feedback and new ideas.
- Experience with Google Cloud Platform (GCP) products such as GKE, Cloud SQL for PostgreSQL, BigQuery, Memorystore (Redis), etc.
- Experience managing infrastructure and security for a PCI Cardholder Data Environment using Google Cloud Platform services and tooling.
- Experience with Infrastructure as Code (Terraform).
- Experience with a GitOps approach to Kubernetes using ArgoCD and Helm.
- Experience with high-availability metrics collection systems (Grafana, Thanos, Prometheus) and transitioning to OpenTelemetry and Honeycomb for traces and metrics.
- Experience with data pipelines (Pub/Sub, Airbyte, dbt).
Note: If your experience doesn’t exactly align with this stack, transferable skills will be considered. This description provides a sense of what you’ll be working with if you join the team.
What you can expect from us:
We’re dedicated to your personal growth. Our environment is supportive, and we value ideas, concerns and questions. Everyone who joins Duffel owns a share of the company and takes pride in their work.
Equality and recruitment:
We are an equal opportunities employer. We believe the key to our success is a diverse team; recruitment decisions are based on experience and skills. We welcome applications from everyone regardless of age, sex, disability, sexual orientation, race, religion or belief.
Note to recruitment agencies:
Duffel does not accept speculative CVs from external parties. Unsolicited CVs will be treated as the property of Duffel; attached terms and conditions are null and void.
Roles and locations:
Location: London, England, United Kingdom. This role is typically full-time and falls under the Seniority level: Mid-Senior level.
Site Reliability Engineer in England employer: Duffel
Contact Detail:
Duffel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Duffel on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Show off your skills in real-time! Consider contributing to open-source projects or creating a personal project that showcases your expertise in SRE. This not only builds your portfolio but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the technical interview by brushing up on your problem-solving skills. Practice common SRE scenarios and be ready to explain your thought process clearly. Remember, they want to see how you think, not just the final answer!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Duffel team!
We think you need these skills to ace Site Reliability Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Site Reliability Engineer role. Highlight your experience with Google Cloud Platform, Infrastructure as Code, and any relevant incident response work to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about SRE and how your background makes you a great fit for Duffel. Share specific examples of your problem-solving skills and your approach to collaboration.
Showcase Your Projects: If you've worked on any projects related to observability, reliability practices, or data pipelines, make sure to mention them! We love seeing real-world applications of your skills, so don’t hold back.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Duffel
✨Know Your Tech Stack
Make sure you’re familiar with the technologies mentioned in the job description, especially Google Cloud Platform and Infrastructure as Code tools like Terraform. Brush up on your knowledge of observability practices and be ready to discuss how you've used these tools in past projects.
✨Prepare for Technical Deep Dives
Expect to dive deep into technical issues during the interview. Be prepared to discuss specific problems you've solved, such as debugging configuration issues or managing incident responses. Use examples that showcase your problem-solving skills and your ability to think critically about infrastructure challenges.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thought process and the rationale behind your decisions. Use clear, structured language to explain complex concepts, as this will demonstrate your ability to collaborate effectively with engineering teams.
✨Show Enthusiasm for Collaboration
Duffel values a collaborative environment, so express your enthusiasm for teamwork and openness to feedback. Share examples of how you've worked with others to achieve common goals, and highlight your adaptability in a fast-paced setting.