At a Glance
- Tasks: Manage post-sales lifecycle for strategic accounts in the hospitality sector.
- Company: Join Duetto, a leader in hospitality revenue management.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on stakeholder management and client satisfaction.
- Why this job: Make a real impact on client success using analytics and AI tools.
- Qualifications: Strong hospitality background and fluency in English and French required.
The predicted salary is between 50000 - 70000 £ per year.
Duetto is seeking a Senior Customer Success Manager to manage the post-sales lifecycle for strategic accounts across EMEA.
This role demands a strong hospitality background and proficiency in stakeholder management to drive client success and adoption.
The successful candidate will work closely with hotel leadership, leveraging analytics and AI tools to enhance performance, while ensuring the highest levels of client satisfaction.
Fluency in English and French is required, along with a proactive mindset toward client relationships and revenue management.
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We think you need these skills to ace Senior CSM: Hospitality Revenue & Growth (EMEA) in London
Hospitality Background
Stakeholder Management
Client Success Management
Analytics Proficiency
AI Tools Utilisation
Client Satisfaction Focus
Fluency in English
