Business Administrator Apprentice - IMAGE WHEELS INTERNATIONAL LTD in Tipton

Being a part of a small, close-knit team. Helping with the daily running of the office, answering phones, dealing with post, answering emails, ordering office and factory supplies, creating invoices, dealing with customers. General office admin, filling and offering administrative support to one of the directors.

Wage: £15,392 for the first year, then could increase depending on your age.

Hours: Monday to Thursday - 08:30 to 17:00, Friday - 08:30 to 14:00. 37 hours a week.

Start Date: Tuesday 1 September 2026.

Duration: 1 year 6 months.

Work: Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work:

• Answer incoming telephone calls professionally and direct enquiries to the appropriate person.
• Take accurate messages and ensure they are passed on promptly.
• Manage company email inboxes, responding to customer and supplier enquiries in a timely manner.
• Prepare, format and maintain documents using Microsoft Word and Excel.
• Use Sage 50 to process day-to-day accounting and administrative tasks.
• Create, issue and manage customer invoices.
• Raise purchase orders and maintain accurate purchasing records.
• Order office and factory consumables, ensuring stock levels are maintained.
• Provide administrative support to one of the company Directors, acting as their key point of contact and assisting with daily business activities.
• Carry out general office administration, including filing, document management and record keeping.
• Assist with production planning and scheduling to support operational efficiency.
• Deliver excellent customer service by liaising with customers via telephone and email.
• Coordinate with internal departments to ensure customer orders and enquiries are dealt with efficiently.
• Maintain accurate records and databases, ensuring information is up to date.
• Support the wider team with administrative tasks as required.
• Contribute to the smooth day-to-day running of the office while maintaining a professional and organized working environment.
• Conform to BS EN ISO9001:2015 standards.

Where you’ll work: UNIT 3 FOUNTAIN LANE TIPTON DY4 9HA

Training: Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Requirements:

• GCSE in English (grade C/4/Level 2 Functional Skills).

Skills:

• Professional
• Reliable
• Proactive

We manufacture bespoke aluminium alloy wheels to order. We have been going since 1987 and our dedicated staff are a close-knit, small team. There are opportunities for growth within our company and further training is welcome and provided if needed.

To become part of our team and join us on our continuing journey of providing products to a very niche market. Potential of progression to a higher level.

Contact details: DUDLEY COLLEGE OF TECHNOLOGY, Chloe Powell.