Production Administration Apprentice - FRAMECLAD LTD

Overview

Assisting the production team with the planning of work to ensure customers receive their goods when requested.

Wage: £14,722.50 for your first year, then could increase depending on your age. National Minimum Wage rate for apprentices. Check minimum wage rates (opens in new tab).

Hours: Monday to Thursday 08:00 – 16:30; Friday 08:00 – 14:00. 37 hours 30 minutes a week.

Duration: 1 year 6 months

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you\’ll do at work

Overall, Purpose of job:

• Assist with logging and reporting NCRs (Non-Conformance reports)
• Assist with reception duties (phone & clients)
• The release of manufacturing packs in-line with production and delivery programmes
• To work closely with the Operations Coordinator and Production Planner where any potential liability may occur relevant to areas mentioned in 1
• Attendance of meetings as required

Responsibilities

• Process manufacturing packs
• Assist with logging and reporting Internal NCRs for internal review to Errors that effect operations due to design, engineering, or processing, these are logged, and an NCR is raised and issued to the responsible party
• Assist in processing manufacturing packs including producing all stickers for MCS’s as to remove this task from team leaders
• Answering phone and assisting with queries
• Filing of paperwork
• Assisting with other general admin requirements as and when required
• Assisting with Stock take

Areas of Key Responsibility

• Manufacturing pack release including generation of standard cutting lists
• Manufacturing reporting Quality control

Key Result Areas

• On time production and delivery
• Continuous improvement of manufacturing facility

Where you\’ll work

Frameclad Ltd
Building 40, Third Avenue
The Pensnett Trading Estate
Kingswinford
DY6 7UP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others\’ work. Maintains records and files, handles confidential information in compliance with the organisation\’s procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Business Administrator Level 3.

You will not be required to attend Dudley College for any day release during your apprenticeship programme. All training will take place in the workplace.

• You will be assigned an assessor who will visit you every 8 weeks in the workplace to support you on your apprenticeship
• If you have not achieved English and maths at grade 4/Level 2 Functional skills or above, you may be required to resit these alongside your apprenticeship

More training information

You will receive on the job training from your employer.

Requirements

GCSE in:

• English (grade C/4/Level 2 Functional Skills)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

About this employer

We are a growing manufacturing company specialising in modern methods of construction. Based on The Pensnett Estate in Kingswinford. We have 2 factories where we roll and assemble steel frames for the construction industry. There are opportunities to progress to higher levels in the business as we continue to grow. We are proud to have helped many apprentices start and continue their careers with us. Following the success of our last business administration apprentice a position for another has become available as they take on a more senior role. We currently have 1 employee on an apprenticeship.

The reference code for this apprenticeship is VAC1000347260.

Apply now

Closes in 5 days (Wednesday 5 November 2025 at 11:59pm)

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