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- Tasks: Join our team to schedule and plan maintenance works efficiently.
- Company: Be part of a dedicated property maintenance team in Oldbury.
- Benefits: Enjoy a full-time role with a competitive salary of £26,000.
- Why this job: Make a real impact by providing excellent customer service and coordinating schedules.
- Qualifications: Experience in a call center, strong multitasking, and communication skills required.
- Other info: Work Monday to Friday, 8am-5pm, from our Oldbury office.
The predicted salary is between 15600 - 36400 £ per year.
We’re looking for a highly organised and experienced Scheduler to join a property maintenance team in Oldbury. You’ll be a key player in ensuring customers receive a seamless and efficient service.
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What you’ll do:
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Work as part of a team to schedule and plan maintenance works in a cost-effective and organised way.
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Provide excellent customer service to residents, arranging appointments with tradespeople.
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Handle resident queries, changing appointments, and rescheduling works.
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Log jobs onto our management system.
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Collaborate with supervisors and tradespeople to coordinate work schedules., We’re looking for a highly organised and experienced Scheduler to join a property maintenance team in Oldbury. You’ll be a key player in ensuring customers receive a seamless and efficient service.
What you’ll do:
-
Work as part of a team to schedule and plan maintenance works in a cost-effective and organised way.
-
Provide excellent customer service to residents, arranging appointments with tradespeople.
-
Handle resident queries, changing appointments, and rescheduling works.
-
Log jobs onto our management system.
-
Collaborate with supervisors and tradespeople to coordinate work schedules.
-
Experience working in a call centre environment.
-
Ability to multi-task and meet deadlines and targets.
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Excellent communication skills and attention to detail.
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Full-time role (40 hours per week), Monday-Friday, 8am-5pm.
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Based out of Oldbury office.
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Salary of £26,000.
abbie stanistreet
- abbie.stanistreet@randstad.co.uk
scheduler. employer: Dudley, West
Contact Detail:
Dudley, West Recruiting Team
abbie.stanistreet@randstad.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land scheduler.
✨Tip Number 1
Familiarize yourself with property maintenance processes and terminology. Understanding the basics of scheduling and maintenance will help you communicate effectively with tradespeople and residents.
✨Tip Number 2
Highlight your experience in a call center environment during the interview. This will demonstrate your ability to handle resident queries and manage multiple tasks efficiently.
✨Tip Number 3
Prepare examples of how you've successfully managed schedules or resolved conflicts in previous roles. This will showcase your organizational skills and problem-solving abilities.
✨Tip Number 4
Research the company and its values before the interview. Being knowledgeable about our mission and how you can contribute will set you apart as a candidate who is genuinely interested in the role.
We think you need these skills to ace scheduler.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and experience in scheduling or property maintenance. Include specific examples of how you've successfully managed schedules or improved efficiency in previous roles.
Craft a Strong Cover Letter: In your cover letter, emphasize your customer service experience and ability to handle resident queries. Mention your communication skills and how they will help you collaborate effectively with tradespeople and supervisors.
Showcase Relevant Experience: If you have experience working in a call centre environment, be sure to mention it. Detail how this experience has equipped you with the ability to multi-task and meet deadlines, which are crucial for the Scheduler role.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. Attention to detail is key for this position, and your application should reflect that.
How to prepare for a job interview at Dudley, West
✨Show Your Organisational Skills
As a Scheduler, being organised is key. Prepare examples of how you've successfully managed schedules or coordinated multiple tasks in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Emphasise Customer Service Experience
Since you'll be providing excellent customer service, share specific instances where you resolved resident queries or arranged appointments effectively. Highlight your communication skills and how they contributed to positive outcomes.
✨Demonstrate Multi-tasking Abilities
The job requires the ability to multi-task and meet deadlines. Be ready to discuss situations where you juggled various responsibilities and how you prioritised tasks to ensure everything was completed on time.
✨Familiarity with Management Systems
Mention any experience you have with management systems or similar software. If you don't have direct experience, express your willingness to learn and adapt quickly to new technologies.
