At a Glance
- Tasks: Provide person-led support to individuals with disabilities and help improve their quality of life.
- Company: Queens Cross Network, a vibrant community hub focused on disability support.
- Benefits: Flexible hours, supportive environment, and opportunities for personal growth.
- Other info: Join a diverse team dedicated to inclusivity and personal development.
- Why this job: Make a real difference in people's lives while working in a collaborative community.
- Qualifications: Empathy, communication skills, and a passion for helping others.
The predicted salary is between 23000 - 26000 £ per year.
About Queens Cross Network
Queens Cross is a vibrant Community Disability hub, co-produced with people who have lived experience of Disability and who are living independently in their own homes throughout the borough. People are what makes Queens Cross great, and therefore, they are at the "front and centre" of everything that happens at our hub, working in partnership with us to continually improve the service.
Role
Support Worker 30 Hours per week Grade 4
Responsibilities
The role of Support Worker at Queens Cross is very much an enabling role. To provide discreet and person-led support to people with physical/sensory and learning disabilities or other long term health conditions in the building-based service. Meeting all aspects of the physical, social and emotional care of people who use and help to co-produce the service. To support the development and implementation of individualised support programmes, in a highly person centred way.
Contact
If you want to know more about the role: email paul.astley@dudley.gov.uk
Safeguarding and DBS
The council is committed to safeguarding and promoting the welfare of vulnerable groups and expect all staff and volunteers to share this commitment. Adults Enhanced DBS check. We are committed to safeguarding and promoting the welfare of vulnerable adults; therefore the post is subject to medical clearance and enhanced DBS check.
Diversity and Application Process
So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Help and Support
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/. If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.
The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/.
Support Worker employer: Dudley Metropolitan Borough Council
Queens Cross Network is an exceptional employer that prioritises the well-being and development of its staff while fostering a supportive and inclusive work culture. As a Support Worker, you will have the opportunity to make a meaningful impact in the lives of individuals with disabilities, all within a vibrant community hub located in Dudley. The organisation values co-production and offers ongoing training and growth opportunities, ensuring that employees are empowered to thrive in their roles.
Contact Details:
Dudley Metropolitan Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker
✨Tip Number 1
Get to know the community! Spend some time understanding the needs and experiences of people with disabilities. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former support workers at Queens Cross Network on LinkedIn or local community events. They can provide insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to person-centred care. Think about real-life scenarios where you’ve made a difference, as this will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the job.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to learn about Queens Cross Network. Understanding our values and the community we serve will help you tailor your application to show how you can contribute to our mission.
Be Person-Centred:In your written application, highlight your experience in providing person-led support. Use examples that demonstrate your ability to meet the physical, social, and emotional needs of individuals with disabilities, as this is at the heart of what we do.
Follow the Guidelines:Make sure to follow the application guidelines closely. Remember to anonymise your personal data by removing your name and date of birth from any attachments before uploading them. This helps us ensure a fair recruitment process.
Apply Online:We encourage you to apply through our website for a smooth application process. If you need help with the online form or have any questions, don’t hesitate to reach out to the support contacts provided in the job description.
How to prepare for a job interview at Dudley Metropolitan Borough Council
✨Know the Community
Familiarise yourself with Queens Cross Network and its mission. Understand how they work with individuals who have disabilities and how you can contribute to their community-focused approach. This will show your genuine interest in the role and help you connect with the interviewers.
✨Highlight Your Experience
Prepare specific examples from your past experiences that demonstrate your ability to provide person-centred support. Think about situations where you've helped someone overcome challenges or developed tailored support plans, as this aligns perfectly with the responsibilities of a Support Worker.
✨Emphasise Empathy and Communication
In this role, empathy and communication are key. Be ready to discuss how you’ve effectively communicated with individuals with varying needs. Share stories that illustrate your ability to listen, understand, and respond to the emotional and social aspects of care.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, how they measure success in support programmes, or how they involve service users in co-producing services. It shows you're engaged and thinking critically about the role.
