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For Companies At a Glance
- Tasks: Be the friendly face of Crystal Leisure Centre, handling customer queries and bookings.
- Company: Join Dudley Council, a dynamic organisation focused on community and innovation.
- Benefits: Flexible shifts, training opportunities, and a chance to make a real difference.
- Other info: Exciting growth opportunities in a supportive environment.
- Why this job: Perfect for those who love engaging with people and want to contribute to their community.
- Qualifications: No specific qualifications needed, just a positive attitude and great communication skills.
The predicted salary is between 23000 - 26000 £ per year.
Crystal Leisure Centre Stourbridge is looking to employ 3 Casual Receptionists. The successful candidate can expect to provide an efficient and professional first point of contact for customers at its Stourbridge site Crystal Leisure Centre.
Responsibilities include:
- Providing a reception service covering telephony, ticket issues, receipt of cash, maintaining daily cash reports.
- Booking entries for facility within the guidelines for audit control under the standing orders of the Local Authority.
- Attending and undertaking regular staff training sessions when required.
- Working daytime, evenings and weekends over a 3 week non-negotiable shift pattern.
About Dudley Council: It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. We are committed to delivering services in partnership with communities and ensuring vulnerable people across the borough receive the services they deserve.
Casual Receptionists in Stourbridge employer: Dudley Metropolitan Borough Council
Contact Detail:
Dudley Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Receptionists in Stourbridge
✨Tip Number 1
Make sure you know the ins and outs of the Crystal Leisure Centre. Familiarise yourself with their services and values so you can show off your knowledge during interviews. It’ll help you stand out as someone who genuinely cares about the role!
✨Tip Number 2
Practice your customer service skills! As a receptionist, you'll be the first point of contact for customers. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation that comes your way.
✨Tip Number 3
Don’t forget to register on our website before applying! This new recruitment system is designed to make your life easier, allowing you to track your application and manage your interview bookings all in one place. Trust us, it’s worth it!
✨Tip Number 4
Be flexible with your availability! Since the role requires working evenings and weekends, showing that you’re open to different shifts can really set you apart from other candidates. It shows you're committed and ready to jump in whenever needed!
We think you need these skills to ace Casual Receptionists in Stourbridge
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to check out our website and learn about Dudley Council and Crystal Leisure Centre. Understanding our values and what we stand for will help you tailor your application to show how you fit in with our team.
Follow the New Process: Remember, we've got a new recruitment system! Make sure you register and create a profile before applying. This will not only streamline your application but also let you track your progress and manage communications with us easily.
Show Off Your Skills: When filling out your application, highlight any relevant experience you have in customer service or reception roles. We want to see how you can be that efficient and professional first point of contact for our customers!
Be Flexible with Availability: Since the role requires working daytime, evenings, and weekends, make sure to mention your availability clearly in your application. Flexibility is key, and we appreciate candidates who can adapt to our shift patterns!
How to prepare for a job interview at Dudley Metropolitan Borough Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Casual Receptionist at Crystal Leisure Centre. Familiarise yourself with tasks like handling telephony, managing ticket issues, and maintaining cash reports. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
As the first point of contact for customers, it's crucial to highlight your customer service experience. Prepare examples of how you've effectively dealt with customer queries or complaints in the past. This will show that you can provide the professional reception service they’re looking for.
✨Be Ready for Shift Patterns
Since the role requires working daytime, evenings, and weekends, be prepared to discuss your availability during the interview. Show that you're flexible and willing to adapt to the non-negotiable shift pattern. This will demonstrate your commitment to the role and the team.
✨Engage with the Council's Vision
Familiarise yourself with Dudley Council's vision and ongoing projects. During the interview, express your interest in being part of their mission to support the community and improve services. This will show that you’re not just looking for a job, but are genuinely interested in contributing to the council’s goals.