At a Glance
- Tasks: Monitor and improve social care services to ensure quality and safety for Dudley citizens.
- Company: Dudley Adult Social Care, rated Good by CQC, committed to high-quality service.
- Benefits: Make a real impact in the community while developing your career in social care.
- Other info: Opportunity to work collaboratively and grow within a supportive environment.
- Why this job: Join a passionate team dedicated to enhancing lives through quality social care.
- Qualifications: Experience in health/social care and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Dudley Adult Social Care has a CQC rating of Good. The Commissioning Team is seeking two Quality and Safety Officers to help drive forward our ambitions for a sustainable, high-quality social care market, to ensure that the quality of Social Care Services provided to the citizens of Dudley are appropriate, safe and consistent and that the terms and conditions of the Council's contracts are being upheld.
This will be done by working directly with providers of services to facilitate development in a way that responds to the needs of Dudley citizens as communicated through Directorate's Adult Social Care Market Position statement and shaping plan. This will be done by monitoring and inspecting as necessary all aspects of contract compliance in relation to Contracts/Agreements issued by the Directorate of Adult Social Care to providers of services. Contributing via the monitoring process relevant information for the consistent operation of the commissioning cycle. Supporting all aspects of the work of the Commissioning Officers and Commissioning team including bespoke projects.
We're passionate about ensuring positive outcomes for people who rely on Adult Social Care. If you share this commitment and want to make a genuine impact, we'd love to hear from you.
Responsibilities- Provide monitoring and oversight of commissioned services, ensuring compliance with contractual and commissioning requirements.
- Evaluate performance against demand, quality standards and market needs, supporting providers to improve services and deliver meaningful outcomes.
- Foster an enabling approach to monitoring activity.
- Facilitate and enable providers of services in the development and implementation of Quality Assurance, Quality Standard, Quality of Life and other systems and their continued monitoring to accord with contract requirements.
- Ensure ongoing monitoring and inspection of providers of services in relation to contractual compliance and legislative requirements.
- Experience in working within a Health or Social Care setting, including experience of the management of services.
- Experience of quality assurance systems.
- Experience of measuring performance against stated aims/objectives.
- Professional qualification in Health and/or Social Care, Level 4 Diploma in Adult Care (RQF) or equivalent.
- Excellent communication, negotiation, and partnership-building skills.
- The ability to work effectively both independently and as part of a supportive team.
- A clear understanding of statutory Social Care requirements.
Quality & Safety Officer employer: Dudley Metropolitan Borough Council
Dudley Adult Social Care is an exceptional employer dedicated to fostering a high-quality social care environment for the citizens of Dudley. With a strong commitment to employee development and a collaborative work culture, we offer opportunities for meaningful contributions that directly impact the community. Join us in our mission to ensure safe and effective social care services while enjoying the benefits of working within a supportive team that values your expertise and growth.
Contact Detail:
Dudley Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Safety Officer
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Dudley Adult Social Care and understanding their values. Be ready to discuss how your experience aligns with their mission to provide high-quality services. Show them you're not just another candidate; you're passionate about making a difference!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience in quality assurance and how it relates to the role of a Quality & Safety Officer.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Quality & Safety Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in health or social care. We want to see how your skills align with the role of Quality & Safety Officer, so don’t hold back on showcasing relevant achievements!
Showcase Your Passion:We’re all about making a positive impact in adult social care. Use your application to express your commitment to quality and safety in services. Share any personal experiences or motivations that drive you to work in this field.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dudley Metropolitan Borough Council
✨Know Your Stuff
Make sure you’re familiar with the CQC rating system and how it applies to Dudley Adult Social Care. Brush up on quality assurance systems and be ready to discuss how you’ve used them in past roles. This shows you’re not just interested in the job, but you understand the landscape.
✨Showcase Your Experience
Prepare specific examples from your previous work in health or social care settings. Highlight instances where you’ve successfully monitored compliance or improved service quality. This will help demonstrate your capability to meet the role's responsibilities.
✨Communication is Key
Since the role requires excellent communication and partnership-building skills, practice articulating your thoughts clearly. Think of scenarios where you’ve had to negotiate or collaborate with providers, and be ready to share those stories.
✨Align with Their Values
Dudley Adult Social Care is passionate about positive outcomes for citizens. Be prepared to discuss why you share this commitment and how you can contribute to their mission. Showing that you align with their values can set you apart from other candidates.
