At a Glance
- Tasks: Support tenants and landlords, resolve housing issues, and improve housing standards.
- Company: Dudley Council, committed to community engagement and innovative solutions.
- Benefits: Flexible working, career development, and the chance to make a real difference.
- Other info: Be part of exciting regeneration projects and contribute to a safer community.
- Why this job: Join us to protect residents and shape the future of housing in Dudley.
- Qualifications: Experience in housing advice, knowledge of tenancy law, and strong communication skills.
The predicted salary is between 29700 - 36300 £ per year.
Dudley Council is seeking a knowledgeable and motivated Tenancy Development Officer to join our Private Sector Housing Team.
This is an exciting opportunity to work at the forefront of tenancy relations, housing advice and enforcement within the private rented sector.
The successful candidate will play a key role in supporting tenants, landlords and residents across the borough, helping to resolve complex housing issues, tackle poor housing practices and improve standards of housing management.
The role will also support the Council in delivering new statutory responsibilities arising from the Renters' Rights Act 2025, ensuring residents receive effective advice, support and protection.
As a Tenancy Development Officer, you will provide advice and assistance on a wide range of tenancy-related matters, including:
- Illegal eviction and harassment.
- Landlord and tenant disputes.
- Property disrepair and housing standards.
- Tenancy sustainment and homelessness prevention.
- Housing law and tenancy rights.
- Enforcement action, civil penalties and legal proceedings where appropriate.
You will undertake investigations, gather and assess evidence, prepare reports and legal documentation, and support enforcement action to ensure compliance with housing legislation.
The role includes representing the Council at court, tribunals and other hearings where required.
Working closely with tenants, landlords, legal services, the Police, Homelessness Services and a range of partner organisations, you will help deliver positive outcomes for residents while contributing to the development of a fair, safe and well-managed private rented sector.
Join us and help protect residents, improve housing standards and shape the future of the Private Rented Sector in Dudley.
Are you passionate about protecting tenants, improving housing standards and making a real difference in people's lives?
- Has experience working within a housing-related, regulatory or enforcement environment.
- Has knowledge of landlord and tenant law and the issues affecting the private rented sector.
- Has experience providing housing advice and resolving tenancy disputes.
- Can investigate complaints, analyse evidence and manage complex casework.
- Has excellent communication, negotiation, relationship-building abilities, and problem-solving skills.
- Is confident working with a range of stakeholders and partner agencies.
- Can prepare professional reports, correspondence and legal documentation such as evidence for court proceedings.
- Is committed to providing an excellent customer-focused service.
- Is keen to develop expertise in tenancy relations, enforcement and emerging legislative changes affecting the private rented sector.
Due to the nature of the role, including investigative duties, work with vulnerable residents and attendance at court proceedings, this post is subject to a satisfactory DBS check.
About Dudley Council It's an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough.
In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve.
At Dudley Council we have a 'one council' ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities.
We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of 'Forge a Future for all' www. dudleyboroughvision2030. org. uk We ensure communities influence council decisions and are committed to delivering services in partnership with communities.
We provide flexible and responsive service in partnership and help communities help themselves.
In joining a local authority that serves 320,000 residents you will become an integral part of a council that:
- is ready to embrace change, providing an environment in which you will be encouraged to make your mark
- is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
- has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
- wants borough residents to have their say through our community forums
- dedicates time to meaningful consultation and listen to the views of our residents
- is working with the community to encourage active involvement of our residents
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Tenancy Development Officer in Dudley employer: Dudley Metropolitan Borough Council
Join our dedicated team at Dudley's Best Start Family Hubs, where we prioritise a supportive and collaborative work culture that empowers Family Support Workers to make a real difference in the lives of children and families. We offer comprehensive training and development opportunities, ensuring you grow professionally while working alongside passionate colleagues committed to delivering effective early help interventions. Enjoy the unique advantage of working within a community-focused environment that values your contributions and fosters sustainable change.
Contact Details:
Dudley Metropolitan Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Development Officer in Dudley
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We think you need these skills to ace Tenancy Development Officer in Dudley
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Dudley Metropolitan Borough Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Dudley Metropolitan Borough Council
✨Get to Know Public Sector Values
Before your interview with Dudley Metropolitan Borough Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Dudley Metropolitan Borough Council.
