Dudley Council is seeking exceptional Strategic Operational Leads to shape housing and homelessness services across the borough. The Operations Manager for Customer Insight will lead the development, monitoring, governance and delivery of the Council's housing strategies, policies and compliance frameworks.
You will oversee customer insight, performance, training and communications, helping to ensure high-quality, legally compliant and customer-focused housing services, with a focus on training
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Strategic Ops Manager — Housing & Homelessness (Hybrid) in Dudley employer: Dudley Metropolitan Borough Council
Dudley Metropolitan Borough Council is an exceptional employer for those passionate about child protection and making a meaningful impact in the lives of children and families. With a strong commitment to restorative practices and supportive leadership, employees are empowered to build lasting relationships with families, fostering real change. Located in Brierley Hill, the council offers a collaborative work culture, opportunities for professional growth, and a focus on diversity and inclusion, making it an ideal place for dedicated social workers to thrive.
Contact Details:
Dudley Metropolitan Borough Council Recruitment Team
