At a Glance
- Tasks: Be the friendly face for families and support services with your admin skills.
- Company: Join a dynamic team within Dudley Children’s Services, making a difference in the community.
- Benefits: Gain valuable experience, develop your skills, and contribute to meaningful projects.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Make an impact by supporting families and enhancing community services.
- Qualifications: NVQ Administration Level 3 or equivalent, with strong communication and organisational skills.
The predicted salary is between 24000 - 28000 £ per year.
Responsibilities
- Act as the first point of contact for families, partner agencies and colleagues, answering calls, greeting visitors and signposting to appropriate services.
- Provide high-quality administrative support to ensure the effective delivery of services.
- Manage and maintain data systems and accurate records.
- Support meetings, including arranging, minuting and following up on actions.
- Support safeguarding processes and ensure accurate and timely record keeping.
- Contribute to service improvements and new ways of working.
- Undertake financial processes, including raising and processing invoices, purchase orders and payments, as well as cash handling, petty cash and purchase card reconciliation in line with audit requirements.
- Support recruitment and HR-related processes.
- Ensure compliance with council policies, including safeguarding, data protection and health & safety.
Qualifications
- NVQ Administration Level 3 (or equivalent).
- Proven experience in administrative front-facing roles.
- Excellent communication skills, with the ability to engage with a wide range of people.
- Strong organisational skills and attention to detail.
- Confidence using a range of ICT systems.
- Experience handling financial processes (e.g. invoices, payments and reconciliation).
- Knowledge and understanding of Data Protection and Freedom of Information.
- The ability to work flexibly and collaboratively across teams.
We are looking for four experienced, motivated and people-focused Business Support Officers to join our dynamic teams supporting Family Hubs, Integrated Early Years, and Youth services within Dudley Children’s Services.
Business Support Officers in Dudley employer: Dudley Metropolitan Borough Council
Join Dudley Children’s Services as a Business Support Officer and become part of a dedicated team that prioritises the well-being of families and children in the community. With a strong emphasis on professional development, our supportive work culture fosters collaboration and innovation, ensuring you have the tools and opportunities to grow your career while making a meaningful impact. Enjoy the benefits of working in a vibrant location, where your contributions directly enhance the lives of those we serve.
Contact Details:
Dudley Metropolitan Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officers in Dudley
✨Join HR Networks
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Dudley Metropolitan Borough Council!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Dudley Metropolitan Borough Council.
We think you need these skills to ace Business Support Officers in Dudley
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Dudley Metropolitan Borough Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Dudley Metropolitan Borough Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Dudley Metropolitan Borough Council. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Dudley Metropolitan Borough Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Dudley Metropolitan Borough Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Dudley Metropolitan Borough Council.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Dudley Metropolitan Borough Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Dudley Metropolitan Borough Council and how you would contribute to adapting HR strategies.
