At a Glance
- Tasks: Support vital processes and ensure high-quality services for children and families.
- Company: Join a dedicated SEND Team within Children's Services.
- Benefits: Flexible working, training opportunities, and a focus on staff wellbeing.
- Other info: Be part of a team committed to continuous improvement and service planning.
- Why this job: Make a meaningful impact on the lives of children and young people.
- Qualifications: Strong admin skills, excellent communication, and data handling experience.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking a part‑time highly organised Senior Business Support Officer to join our dedicated SEND Team within Children's Services. This is an exciting opportunity to play a key role in supporting vital statutory processes and ensuring high‑quality services for children, young people and families.
Responsibilities
- Leading and coordinating day‑to‑day administrative processes across the SEND Team
- Managing complex diaries, meetings and communications for senior managers
- Supporting statutory SEND processes, including data returns and reporting
- Handling enquiries from families, professionals and partner agencies
- Producing accurate data, reports and performance information
- Contributing to service planning and continuous improvement
Benefits
- Opportunities for training and professional development
- Flexible working arrangements
- A strong commitment to staff wellbeing
- The chance to make a meaningful impact on the lives of children and young people
Qualifications and Experience
- Strong administrative experience, ideally within a public sector or SEND/social care environment
- Highly organised, proactive and able to manage competing priorities
- Excellent communication and interpersonal skills
- Confidence working with data systems and producing reports
- Understanding of confidentiality, accuracy and safeguarding
- Relevant qualification such as NVQ Level 3 or equivalent (desired)
If you are passionate about delivering high‑quality support services and want to be part of a team that makes a genuine difference, we would love to hear from you.
Business Support Officer in Brierley Hill employer: Dudley Metropolitan Borough Council
As a part of our dedicated SEND Team within Children's Services, we pride ourselves on being an excellent employer that values the contributions of our staff. We offer flexible working arrangements, a strong commitment to staff wellbeing, and numerous opportunities for training and professional development, all while making a meaningful impact on the lives of children and young people in our community.
Contact Details:
Dudley Metropolitan Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Brierley Hill
✨Tip Number 1
Network like a pro! Reach out to people in the SEND sector or those who work in children's services. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. We want to see your passion for supporting children and families, so think of examples from your experience that showcase your skills.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you feel more confident and articulate when discussing your administrative experience and how it relates to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to make a difference.
We think you need these skills to ace Business Support Officer in Brierley Hill
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in administrative roles, especially within SEND or social care. We want to see how your skills align with the responsibilities listed in the job description!
Show Off Your Organisational Skills:Since this role requires strong organisational abilities, give examples of how you've successfully managed complex tasks or competing priorities in the past. We love seeing real-life scenarios that demonstrate your proactive approach!
Communicate Clearly:Your written application is a chance to showcase your communication skills. Keep it clear and concise, and make sure to proofread for any typos or errors. We appreciate attention to detail, especially when it comes to producing reports and handling enquiries!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dudley Metropolitan Borough Council
✨Know Your Stuff
Make sure you understand the role of a Business Support Officer within the SEND Team. Familiarise yourself with statutory processes and the importance of high-quality services for children and families. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your Organisation Skills
Since the job requires strong organisational skills, prepare examples from your past experiences where you've successfully managed complex diaries or coordinated meetings. Be ready to discuss how you prioritise tasks and handle competing demands.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked about handling enquiries from families or professionals, so think of scenarios where you’ve effectively communicated complex information.
✨Data is Your Friend
Brush up on your data handling skills. Be prepared to discuss your experience with data systems and producing reports. If you have specific examples of how you've used data to improve processes or outcomes, make sure to highlight those during the interview.
