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- Tasks: Lead learner support services and create inclusive learning environments for adult learners.
- Company: Join Dudley Council's innovative Adult and Community Education team.
- Benefits: Empower communities, develop skills, and make a real difference in people's lives.
- Why this job: Shape the future of education and support personal development in a dynamic role.
- Qualifications: Degree or equivalent experience in coordinating learner services and supporting education.
- Other info: Be part of a forward-thinking team that values innovation and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Learning Services Co-ordinator – Dudley Council’s Adult and Community Education team. Are you passionate about empowering adult learners and creating inclusive learning environments? We are seeking a proactive and compassionate Learning Services Co-ordinator to lead the delivery of learner support services that promote wellbeing, inclusion, and personal development. This role will oversee all functions that support learner induction, wellbeing, and progression, ensuring high-quality Information, Advice and Guidance (IAG) and tailored support throughout the learning journey. Work aligns with the 2025 Further Education and Skills Inspection Toolkit and the Adult Skills Fund 2025/26 funding rules, helping meet national standards and local needs.
Responsibilities
- Design and deliver inclusive learner induction programmes that foster confidence and belonging.
- Provide and oversee high-quality IAG services to support learner progression, wellbeing, and personal development.
- Lead on learner support initiatives, ensuring learners have access to emotional, social, and academic support.
- Champion safeguarding, equality, and emotional safety across all learning environments.
- Collaborate with curriculum teams, tutors, outreach and external partners to embed learner services into the wider educational offer.
- Ensure compliance with inspection and funding frameworks, including GDPR and safeguarding protocols.
- Promote learner services through campaigns, events, and community engagement.
Qualifications
- A relevant degree or equivalent professional qualification.
- Proven experience co-ordinating learner services or similar functions.
- Strong understanding of safeguarding, GDPR, and funding regulations.
- Experience delivering IAG and supporting learners in an educational setting.
- Excellent communication, organisational, and leadership skills.
- A commitment to inclusive education and continuous improvement.
Why Join Us
At Dudley Council, we believe in the power of adult learning to transform lives and communities. You’ll be part of a forward-thinking team that values innovation, inclusion, and impact, and you’ll help shape the future of learner support in Dudley.
Additional Information
Application notes Online application forms will be accepted for this vacancy. You will need to register and create a profile when you apply. Dudley Council will check information provided against other records as described in our privacy statement. For support with applications or interview techniques, contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk. If you require assistance due to disability, contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk.
Right to Work All applicants must be able to provide documentation to prove their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
Equality, Diversity and Data Dudley Council will anonymise applicant data where appropriate and will process personal data in line with privacy statements. For more information see the Privacy and Disclaimer Statement at https://www.dudley.gov.uk/privacy-disclaimer-statement/.
Company Dudley Council — This vacancy may close early if a large number of applications are received.
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Learner Services Co-ordinator employer: Dudley Council
Contact Detail:
Dudley Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learner Services Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the education sector, especially those connected to Dudley Council. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by researching Dudley Council’s values and recent initiatives. Show us how your passion for inclusive learning aligns with their mission – it’ll make a real impact!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your experiences and ideas on learner support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily track your application status and get updates directly from us.
We think you need these skills to ace Learner Services Co-ordinator
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for empowering adult learners shine through in your application. We want to see how you connect with the mission of creating inclusive learning environments, so share your experiences and motivations!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in learner services. We’re looking for specific examples that demonstrate your understanding of IAG and your commitment to wellbeing and personal development.
Be Clear and Concise: When filling out the application form, keep your responses clear and to the point. We appreciate well-structured answers that directly address the role's responsibilities and qualifications, so avoid fluff and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us smoothly. Plus, you’ll be able to create a profile that can help streamline future applications with us.
How to prepare for a job interview at Dudley Council
✨Know Your Stuff
Make sure you understand the role of a Learner Services Co-ordinator inside out. Familiarise yourself with Dudley Council’s Adult and Community Education team, their values, and how they empower adult learners. This will help you answer questions confidently and show your passion for inclusive education.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your experience in co-ordinating learner services, delivering IAG, and supporting learners. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Emphasise Inclusion and Wellbeing
Since the role focuses on promoting wellbeing and inclusion, be ready to discuss how you've championed these values in previous positions. Share any initiatives you've led or been part of that fostered a supportive learning environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Ask about the current challenges the team faces in learner support or how they measure the success of their programmes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
