Senior Customer Services Leader - Local Government Impact in Dudley

A local council is looking for a Senior Customer Services Manager to lead their customer service team in Dudley, ensuring excellence in service delivery. This role involves driving continuous improvement and fostering innovation, with a strong emphasis on customer service standards. Candidates should have substantial leadership experience in managing large teams and budgets, combined with the ability to work closely with stakeholders to enhance services. The position requires a presence in the office for 3+ days a week. #J-18808-Ljbffr