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- Tasks: Support a dynamic Environmental Health team with essential administrative tasks.
- Company: Join Dudley Council, a forward-thinking local authority committed to community wellbeing.
- Benefits: Enjoy a full-time role with opportunities for personal growth and community impact.
- Why this job: Make a difference in public health while gaining valuable experience in local governance.
- Qualifications: No specific qualifications required; just a passion for helping your community.
- Other info: This is a 12-month maternity cover position with a supportive handover process.
The predicted salary is between 28800 - 43200 £ per year.
- Job Details
- Company
Job Details
Business Support Officer (12 months maternity cover) – Grade 3
Hours 37 (full time)
We are pleased to offer an exciting opportunity within the Environmental Health team for a Business Support Officer to cover a period of maternity leave.
Duties
The successful applicant will be providing essential support to a busy and dynamic team who carry out a wide range of statutory duties across the following areas:
- Food Safety
- Environmental Permitting
- Planning and Licensing Consultations
- Health and Safety
- Statutory Nuisance Investigations
- Animal Activity Licensing
- Air Quality
This role is vital in helping frontline officers deliver key services that have a direct impact on the safety and wellbeing of the residents, workers, and visitors to the borough. You will be assisting with the day-to-day administrative tasks that support the team’s inspections, investigations, and regulatory work.
The role will include a handover and shadowing period with the current postholder, to ensure a smooth transition and give you a solid understanding of the work involved.
We believe this secondment offers a fantastic opportunity to gain an insight into the critical work carried out by the Environmental Health team and develop a deeper understanding of how the Council helps to protect public health.
If you are interested or would like to find out more about the role, please do not hesitate to contact Lucy Tromans on 01384 817053 or at lucy.tromans@dudley.gov.uk .
The closing date is Monday 11th August 2025.
So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
All applicants must be able to provide documentation to prove their right to work in the UK.
Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/
If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.
The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications
Attached documents
Job Description – Business Support Officer.docx
Person Specification – Business Support Officer.docx
Benefits List
Company
Top tip when applying – As we’ve got a new recruitment system the application process has changed a little and we hope you’ll like it!
You’ll first need to register and create a profile the first time you apply.
Creating your profile will enable you do things such as track your application progress, view emails you’ve received from us and manage communication preferences, manage your interview bookings and offer information if successful.
About Dudley Council
It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve.
At Dudley Council we have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities.
We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of ‘Forge a Future for all’ www.dudleyboroughvision2030.org.uk
We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves.
In joining a local authority that serves 320,000 residents you will become an integral part of a council that:
- is ready to embrace change, providing an environment in which you will be encouraged to make your mark
- is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
- has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
- wants borough residents to have their say through our community forums
- dedicates time to meaningful consultation and listen to the views of our residents
- is working with the community to encourage active involvement of our residents
We want to leave a legacy of a better future for the borough that reflects Dudley borough’s potential and harnesses the ambitions of the people we serve. For more information see our Council Plan www.dudley.gov.uk/council-community/plan-policies-and-strategies/council-plan , Dudley Borough Vision for 2030, Forging a Future for All www.dudleyboroughvision2030.org.uk and key information about the borough and its communities at All about Dudley Borough www.allaboutdudley.info
Company Info
Website
http://www.dudley.gov.uk/
Telephone
01384 811300
Location
Dudley Metropolitan Borough Council
Council House
Priory Road
Dudley
West Midlands
DY1 1HF
United Kingdom
#J-18808-Ljbffr
Business Support Officer employer: Dudley Council
Contact Detail:
Dudley Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the key areas of responsibility for the Business Support Officer role, such as Food Safety and Health and Safety. Understanding these topics will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the position.
✨Tip Number 2
Network with current or former employees of Dudley Council, especially those in the Environmental Health team. They can provide valuable insights into the team dynamics and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Prepare questions to ask during your interview that reflect your understanding of the council's commitment to public health and community engagement. This shows that you are not only interested in the role but also in how it contributes to the wider goals of the council.
✨Tip Number 4
Take advantage of the shadowing period mentioned in the job description. If you get the role, this will be a great opportunity to learn directly from the current postholder and understand the day-to-day operations, which can set you up for success right from the start.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Business Support Officer position. Tailor your application to highlight how your skills and experiences align with the duties mentioned.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative support and any related fields. Use bullet points for clarity and focus on achievements that demonstrate your ability to support a dynamic team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific aspects of the Environmental Health team’s work that resonate with you and explain how you can contribute to their mission.
Follow Application Guidelines: Make sure to follow the application instructions carefully, including anonymising your personal data as required. Double-check that all documents are correctly formatted and uploaded before submitting your application online.
How to prepare for a job interview at Dudley Council
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key areas such as Food Safety, Health and Safety, and Environmental Permitting. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
As this position involves supporting a busy team, it's crucial to highlight your organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, showcasing your ability to prioritise effectively.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Emphasise Teamwork
Since the role supports a dynamic team, be ready to discuss your experience working collaboratively. Share specific examples of how you've contributed to team success in previous roles, highlighting your communication and interpersonal skills.
