Admin Support Assistant

Admin Support Assistant

Dudley Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support a busy legal team with organisational tasks and document management.
  • Company: Join Dudley Council, a dynamic local authority making a real difference.
  • Benefits: Permanent role with 36 hours per week and opportunities for growth.
  • Why this job: Be part of exciting regeneration projects and contribute to community services.
  • Qualifications: Strong communication, IT skills, and a proactive, organised approach.
  • Other info: Flexible working environment with a commitment to community engagement.

The predicted salary is between 24000 - 36000 £ per year.

Job Details

Job Vacancy: Admin Support Assistant

Directorate: Law & Governance

Location: Council House, Dudley – Office Based

Salary: Grade 3

Contract Type: Permanent – 36hrs per week / 5 days

We are pleased to offer an exciting opportunity for a highly efficient and effective Admin Support Assistant to join our Legal Services team within the Law & Governance Directorate. This varied and rewarding role involves providing dedicated organisational support to a busy legal team.

Responsibilities

  • Answering incoming calls
  • Triage group mailbox
  • Opening and preparing post
  • Photocopying, scanning, and preparing bundles of legal documents
  • Opening and closing case files
  • Conducting compliance audits and maintaining housekeeping within the Case Management System
  • Preparing the Sealing/Signing register
  • Processing purchase orders and invoices

The Successful Candidate Will Demonstrate

  • Excellent communication and IT skills
  • A proactive and highly organised approach to work
  • The ability to work effectively as part of a team
  • A commitment to meeting deadlines and delivering excellence in all aspects of the role.

This is a fantastic opportunity for someone who thrives in a dynamic environment and is looking to contribute to the smooth running of a professional legal service.

How to Apply / Contact

If you require an informal chat about this position, please contact Rachel Spittle via email: Rachel.Spittle@dudley.gov.uk

Online application forms will only be accepted for this vacancy. Online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and/or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk.

If you are experiencing a problem whilst applying for a position, please follow the WM Jobs Help Page: https://help.wmjobs.co.uk/ in the first instance. If the Help Page does not resolve your issue, please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk.

Dudley Council will check the information you have provided against details held for accuracy and completeness. The Council will share and cross-match information internally and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/.

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.

Attached documents

  • Job Description And Person Specification
  • Employee Benefits List.pdf

Company

Top tip when applying – As we’ve got a new recruitment system the application process has changed a little and we hope you’ll like it!

You’ll first need to register and create a profile the first time you apply. Creating your profile will enable you to do things such as track your application progress, view emails you’ve received from us and manage communication preferences, manage your interview bookings and offer information if successful.

About Dudley Council

It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the Midland Metro we also have ongoing challenges of ensuring vulnerable people across the borough receive the services they deserve. We have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, supports stronger and safer communities. We are proud to be the historic capital of the Black Country and are committed to delivering our borough vision of ‘Forge a Future for all’.

We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service and help communities help themselves. In joining a local authority serving 320,000 residents, you will be part of a council that is ready to embrace change, aware of its key challenges, and committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people. We want borough residents to have their say through our community forums and to engage in meaningful consultation.

  • is ready to embrace change, providing an environment in which you will be encouraged to make your mark
  • is aware of its key challenges and the need for a new energy to innovate the council
  • has aligned its leadership structures and is committed to services for children, families, the vulnerable and older people
  • wants borough residents to have their say through community forums
  • d edicates time to meaningful consultation and listening to residents
  • works with the community to encourage active involvement of residents

For more information see our Council Plan, Dudley Borough Vision for 2030, and related pages linked in the original description.

Company Info
Website: http://www.dudley.gov.uk/ | Telephone: 01384 811300 | Location: Dudley Metropolitan Borough Council, Council House, Priory Road, Dudley, West Midlands, DY1 1HF, GB

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Admin Support Assistant employer: Dudley Council

Dudley Council is an excellent employer that offers a dynamic work environment where you can contribute to meaningful projects aimed at improving the lives of 320,000 residents. With a strong commitment to employee development and a collaborative culture, you will have opportunities to grow within a supportive team while being part of exciting regeneration initiatives in the borough. The council values community engagement and innovation, making it a rewarding place to work for those looking to make a real impact.
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Contact Detail:

Dudley Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Admin Support Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Dudley Council. Understand their values and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your skills match the role of Admin Support Assistant. The more comfortable you are, the better you'll perform!

✨Tip Number 3

Dress the part! Even if the office vibe is casual, it's always better to be slightly overdressed than underdressed. A smart appearance shows professionalism and respect for the opportunity.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Admin Support Assistant

Excellent Communication Skills
IT Skills
Organisational Skills
Teamwork
Time Management
Attention to Detail
Proactive Approach
Compliance Auditing
Case Management System Proficiency
Document Preparation
Purchase Order Processing
Invoice Processing

Some tips for your application 🫡

Get to Know Us: Before you start your application, take a moment to explore our website and get familiar with what we do at Dudley Council. Understanding our values and mission will help you tailor your application to show how you can contribute to our team.

Be Clear and Concise: When filling out the application form, make sure your answers are clear and to the point. Highlight your relevant skills and experiences that align with the Admin Support Assistant role. We want to see how you can bring your organisational skills to our legal team!

Show Your Personality: Don’t be afraid to let your personality shine through in your application! We’re looking for someone who is proactive and organised, so share examples of how you’ve demonstrated these traits in previous roles or experiences.

Follow Up: After submitting your application, keep an eye on your email for updates from us. If you have any questions or need assistance, feel free to reach out. We’re here to help you through the process!

How to prepare for a job interview at Dudley Council

✨Know Your Role

Before the interview, make sure you thoroughly understand the responsibilities of an Admin Support Assistant. Familiarise yourself with tasks like managing case files and processing invoices. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Show Off Your Skills

Highlight your excellent communication and IT skills during the interview. Be ready to provide examples of how you've used these skills in previous roles. This is your chance to prove that you can handle the busy environment of a legal team effectively.

✨Be Organised

Since the role requires a proactive and highly organised approach, come prepared with a few examples of how you've successfully managed multiple tasks or projects in the past. This will showcase your ability to thrive in a dynamic environment.

✨Ask Questions

Prepare thoughtful questions about the team and the work culture at Dudley Council. This not only shows your interest but also helps you determine if the role is the right fit for you. Plus, it gives you a chance to engage with the interviewers!

Admin Support Assistant
Dudley Council
Location: Dudley
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