At a Glance
- Tasks: Lead the sales team and drive performance in a dynamic automotive environment.
- Company: Join a family-owned automotive retailer with a rich heritage and strong community ties.
- Benefits: Competitive salary, career growth opportunities, and a supportive workplace culture.
- Other info: Be part of a team that values long-term relationships and customer satisfaction.
- Why this job: Make an impact in a thriving dealership while working with premium brands like Jaguar and Land Rover.
- Qualifications: Experience in automotive sales management and strong customer service skills are essential.
The predicted salary is between 32000 - 34000 £ per year.
Overview
Duckworth Motor Group is a long-established, family-owned automotive retailer with roots dating back to 1962.
The business evolved from Land Rover repairs to a full Land Rover retailer at its Market Rasen site in 1980 and expanded into Boston in 2007.
In 2017, Duckworth opened a modern Boston site that now holds both Jaguar and Land Rover franchises.
The Kirton site now operates as Duckworth Select, focusing on the sale and service of quality used vehicles.
The company values heritage, customer service, and long-term relationships with clients and employees.
Role Description
The General Sales Manager role is a full-time, on-site position based at Duckworth Motor Group’s Boston location.
The General Sales Manager oversees the sales department, including new and used vehicle sales, ensuring targets are met while maintaining a strong focus on customer satisfaction and brand standards.
Day-to-day responsibilities include leading and coaching the sales team, managing sales processes and performance metrics, supporting pricing and stock decisions, and collaborating with other departments to deliver a seamless customer experience.
This role also involves reporting on sales performance, implementing sales strategies aligned with Jaguar and Land Rover brand guidelines, and maintaining a positive, inclusive workplace culture.
The General Sales Manager is expected to be a visible presence on the showroom floor, supporting team members and engaging directly with customers when needed.
Qualifications
- Demonstrated experience in automotive sales management, including team leadership, performance management, and achievement of sales targets.
- Strong skills in customer relationship management, negotiation, and delivering high-quality customer service in a retail or dealership environment.
- Proficiency in sales forecasting, reporting, and use of dealership management systems or CRM tools.
- Ability to develop and implement sales strategies, coach sales professionals, and drive continuous improvement in processes and results.
- Excellent communication, interpersonal, and conflict-resolution skills, with the ability to work effectively with diverse colleagues and customers.
- Solid organizational and time-management skills, including prioritizing tasks and managing multiple initiatives in a fast-paced environment.
- Knowledge of premium automotive brands, particularly Jaguar and Land Rover, and an understanding of the local market is highly beneficial.
- Relevant experience in automotive retail and a track record of leadership; a formal qualification in business, management, or a related field is an advantage.
- #J-18808-Ljbffr
General Sales Manager - JLR Boston employer: Duckworth Motor Group
Duckworth Motor Group is an exceptional employer, offering a dynamic work environment in Boston where innovation meets luxury. With a strong emphasis on employee development and a culture that prioritises teamwork and customer satisfaction, you will have the opportunity to grow your career while leading a passionate sales team for prestigious brands like Jaguar and Land Rover. Enjoy competitive benefits and the unique advantage of working in a vibrant automotive hub, where your contributions directly impact the success of the business.
