At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional service and memorable customer experiences.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and profit-sharing bonuses.
- Other info: Access to wellbeing support and extensive development programmes.
- Why this job: Grow your career in hospitality while making a real impact on your team.
- Qualifications: Previous leadership experience in hospitality or retail is essential.
The predicted salary is between 25000 - 30000 € per year.
We are looking for an Assistant Manager to join our talented management team.
What we offer our Assistant Managers:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What an Assistant Manager does at JW Lees:
- Get the best from your team. Leading by example, offering great service and motivating the people around you.
- Be an expert in communication and be passionate about making every customer visit memorable.
- You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
- Take ownership of problems and be commercially aware.
- You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud, Savvy, Honest, Passionate, Personal, Together.
Assistant Manager employer: Duckworth Arms
JW Lees is an exceptional employer that prioritises the well-being and growth of its employees, offering competitive pay, annual profit share bonuses, and generous discounts on food and accommodation. With a strong focus on personal development through internal and external training programmes, our supportive work culture fosters teamwork and camaraderie, making it a rewarding place for Assistant Managers to thrive in their careers while enjoying the benefits of working for a proud family-owned company with nearly 200 years of heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to management roles. Think about how you would lead a team or handle customer complaints, and be ready to share your experiences that showcase your leadership skills.
✨Tip Number 3
Show your passion for the industry! When you get the chance to chat with potential employers, express your enthusiasm for hospitality and how you can contribute to their team. Remember, they want someone who’s not just qualified but also genuinely excited about the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your interest in being part of our family at JW Lees. Plus, it’s a great way to stand out from the crowd!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you're genuinely excited about joining our team and contributing to the JW Lees family.
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality or retail. We love seeing how your previous leadership roles have prepared you for the Assistant Manager position, so don’t hold back!
Be Authentic:We appreciate honesty and authenticity. Share your personal experiences and what makes you a great fit for our values. Remember, we’re looking for someone who aligns with our proud, savvy, and passionate culture.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your interest and get you on board with our amazing team!
How to prepare for a job interview at Duckworth Arms
✨Know Your Stuff
Before the interview, make sure you know all about JW Lees and their values. Familiarise yourself with their history, mission, and what makes them unique in the hospitality industry. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to communicate effectively and create memorable customer experiences.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or managing a busy shift. Think through these scenarios beforehand and be ready to demonstrate your problem-solving skills and commercial awareness.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how they uphold their values in daily operations. This shows you're not just interested in the role, but also in being part of their culture.
