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- Tasks: Lead the front of house team, ensuring guests enjoy a memorable dining experience.
- Company: Join the vibrant Duck & Waffle family, known for its playful take on British cuisine.
- Benefits: Enjoy competitive salary, 50% food discount, and complimentary meals during shifts.
- Why this job: Be part of a dynamic team and make every guest's visit unforgettable.
- Qualifications: Experience in a fast-paced environment and excellent communication skills required.
- Other info: Flexible hours, career development opportunities, and a fun work atmosphere await you.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Your Role: The front of house team are currently looking for a passionate Head Waiter/Waitress to join our family, ensuring each guest is welcomed warmly, whilst making their time with us a memorable one by providing our guests with the finest food and beverages, accompanied by friendly, efficient and flawless service throughout their experience.
Your Rewards: As a Head Waiter/Waitress we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include:
- Highly competitive salary
- 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
- 28 day’s holiday allowance
- Complimentary breakfast and dinner during shifts
- 'Refer-a-friend’ cash incentive scheme
- Employee of the month rewards
- Internal Training and career development
- Pension Scheme – including employer contributions
- Yearly Staff award ceremony and party
Your Requirements: As a Head Waiter/Waitress we would love you to have:
- Experience working as a Head Waiter/Head Waitress in a similar fast-paced environment will be tested at trial/interview stage
- Excellent English language communication skills are required
- The ability to lead team by example and promote teamwork
- Flexible availability, working any 5 days a week between Monday - Sunday
- Deep respect for diversity and individuality
- Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking
- The ability to maintain set processes and standards
Your Restaurant: Duck & Waffle offers a playful take on traditional British cuisine with broad European influences emphasizing local, rustic, seasonal and sustainable ingredients. Dishes are designed for sampling and sharing and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere that welcomes guests 24/7. Breakfast, brunch, late night, desserts: “all day” dining is redefined at Duck & Waffle. We serve from sunrise to sunset to sunrise again -- and every hour in between.
Head Waiter/Waitress in London employer: Duck & Waffle
Contact Detail:
Duck & Waffle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress in London
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a drink. This way, you can experience the atmosphere and even chat with staff. It shows you're genuinely interested and helps you tailor your approach.
✨Tip Number 2
Practice your service skills! Since you're aiming for a Head Waiter/Waitress role, brush up on your knowledge of food and drink pairings. Be ready to impress them with your expertise during the trial stage.
✨Tip Number 3
Show off your leadership skills! During the interview, share examples of how you've led a team in the past. They want someone who can inspire others and maintain high standards, so let your experience shine through.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality right from the start!
We think you need these skills to ace Head Waiter/Waitress in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love providing excellent service and making guests feel special. Share any relevant experiences that highlight your passion for hospitality.
Tailor Your CV: Make sure your CV is tailored to the Head Waiter/Waitress position. Highlight your experience in fast-paced environments and any leadership roles you've had. We appreciate candidates who can lead by example, so don’t be shy about showcasing those skills!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your experience and skills without having to decipher complicated phrases. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team at Duck & Waffle!
How to prepare for a job interview at Duck & Waffle
✨Know the Menu Inside Out
Familiarise yourself with Duck & Waffle's menu, including the ingredients and preparation methods. This will not only impress your interviewers but also show your genuine interest in the role and the restaurant's offerings.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlighting your ability to foster teamwork will resonate well with the interviewers.
✨Demonstrate Excellent Communication
Since excellent English communication skills are a must, practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face in the restaurant to showcase your customer service skills.
✨Emphasise Flexibility and Ownership
Be ready to discuss your availability and willingness to work varied shifts. Also, share instances where you've taken ownership of your responsibilities, showing that you can thrive in a fast-paced environment while maintaining high standards.
