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For Companies At a Glance
- Tasks: Lead the front of house team to deliver exceptional service and memorable dining experiences.
- Company: Join the vibrant Duck & Waffle family, known for its playful take on British cuisine.
- Benefits: Enjoy a competitive salary, 50% food discount, and complimentary meals during shifts.
- Why this job: Be part of a dynamic team that values your commitment and offers growth opportunities.
- Qualifications: Experience in a fast-paced environment and excellent communication skills are essential.
- Other info: Flexible hours and a fun atmosphere await you at Duck & Waffle!
The predicted salary is between 24000 - 36000 ÂŁ per year.
Your Role
The front of house team are currently looking for a passionate Head Waiter/Waitress to join our family, ensuring each guest is welcomed warmly, whilst making their time with us a memorable one by providing our guests with the finest food and beverages, accompanied by friendly, efficient and flawless service throughout their experience.
Your Rewards
- Highly competitive salary
- 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
- 28 day’s holiday allowance
- Complimentary breakfast and dinner during shifts
- 'Refer-a-friend’ cash incentive scheme
- Employee of the month rewards
- Internal Training and career development
- Pension Scheme – including employer contributions
- Yearly Staff award ceremony and party
Your Requirements
- Experience working as a Head Waiter/Head Waitress in a similar fast-paced environment will be tested at trial/interview stage
- Excellent English language communication skills are required
- The ability to lead team by example and promote teamwork
- Flexible availability, working any 5 days a week between Monday - Sunday
- Deep respect for diversity and individuality
- Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking
- The ability to maintain set processes and standards
Your Restaurant
Duck & Waffle offers a playful take on traditional British cuisine with broad European influences emphasizing local, rustic, seasonal and sustainable ingredients. Dishes are designed for sampling and sharing and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere that welcomes guests 24/7. Breakfast, brunch, late night, desserts: “all day” dining is redefined at Duck & Waffle. We serve from sunrise to sunset to sunrise again -- and every hour in between.
Head Waiter/Waitress employer: Duck & Waffle
Contact Detail:
Duck & Waffle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a drink. This way, you can experience the atmosphere and get a feel for the service style. Plus, it shows your genuine interest in the role!
✨Tip Number 2
Practice your communication skills! As a Head Waiter/Waitress, you'll need to lead your team and interact with guests. Try role-playing scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Show off your leadership skills! During the interview, share examples of how you've successfully led a team in the past. Highlight your ability to promote teamwork and maintain high standards – that's what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Head Waiter/Waitress
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love providing excellent service and making guests feel special. Share a little about why you’re excited to join our team at Duck & Waffle.
Tailor Your CV: Make sure your CV is tailored to the Head Waiter/Waitress position. Highlight your relevant experience in fast-paced environments and any leadership roles you've had. We want to see how you can lead by example and promote teamwork!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our family at Duck & Waffle!
How to prepare for a job interview at Duck & Waffle
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Duck & Waffle’s menu. Understand the dishes, ingredients, and any unique aspects of the dining experience. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you’ll need to lead by example. Prepare examples from your past experiences where you’ve successfully managed a team or handled a busy service. Highlight how you promote teamwork and maintain high standards under pressure.
✨Emphasise Your Communication Skills
Excellent communication is key in this role. During the interview, demonstrate your ability to communicate clearly and effectively. You might even want to practice some common scenarios you could face on the floor, showcasing how you would interact with both guests and your team.
✨Be Ready for a Trial Shift
Many restaurants, including Duck & Waffle, may ask you to complete a trial shift as part of the interview process. Treat this as an opportunity to shine! Be prepared to showcase your service skills, adaptability, and how well you fit into the team dynamic.
