Floor Manager

Floor Manager

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional hospitality and memorable dining experiences.
  • Company: Join the vibrant Duck & Waffle team, known for its playful take on British cuisine.
  • Benefits: Enjoy a competitive salary, 50% food discount, and 28 days holiday.
  • Other info: Opportunities for growth and internal training in a diverse and respectful workplace.
  • Why this job: Be part of creating unforgettable moments for guests in a lively atmosphere.
  • Qualifications: 2+ years in a managerial role in a fast-paced fine dining environment.

The predicted salary is between 30000 - 40000 £ per year.

Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront, it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special.

Your Rewards:

  • Highly competitive salary
  • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
  • 28 day’s holiday allowance
  • Complimentary breakfast and dinner during shifts
  • Employee discounts website
  • Cycle to work scheme
  • 'Refer-a-friend’ cash incentive scheme
  • Employee of the month rewards
  • Internal Training and career development
  • Pension Scheme – including employer contributions
  • Yearly Staff award ceremony and party

Your Requirements:

  • Experience of at least 2 years working in a Managerial role at a fine dining fast‑paced environment will be tested at trial/interview stage
  • Experience supervising daily shift operations from various departments
  • Experience supervising large teams
  • Excellent English language communication skills are required
  • Flexible availability, working any 5 days a week between Monday - Sunday
  • Be deeply respectful of diversity and individuality
  • Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative‑taking
  • Provide opportunities to grow alongside our ever-evolving company
  • Ability to maintain and set processes and standards

Your Restaurant: Duck & Waffle offers a playful take on traditional British cuisine with broad European influences emphasizing local, rustic, seasonal and sustainable ingredients. Dishes are designed for sampling and sharing and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere.

Floor Manager employer: Duck & Waffle

Duck & Waffle is an exceptional employer that prioritises the well-being and development of its team members in the heart of Greater London. With a vibrant work culture, competitive pay, and generous staff discounts, employees are encouraged to thrive in a supportive environment that values growth and memorable guest experiences. Join us to be part of a dynamic team where your contributions truly matter.

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Contact Details:

Duck & Waffle Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Floor Manager

✨Join Local Manufacturing Groups

Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!

✨Show Off Your Skills in Practical Spaces

Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!

✨Leverage the Power of Internships

While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.

✨Apply Directly Through Company Websites

When you find a role at a company you love, like Duck & Waffle, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!

We think you need these skills to ace Floor Manager

Hospitality Management
Team Leadership
Customer Service
Communication Skills
Shift Operations Supervision
Flexibility
Diversity Awareness

Some tips for your application 🫡

Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!

Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.

Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Duck & Waffle specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!

Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!

How to prepare for a job interview at Duck & Waffle

✨Know Your Manufacturing Processes

Before you walk into the interview with Duck & Waffle, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.

✨Technical Questions Are Key

Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!

✨Showcase Your Problem-Solving Skills

Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.

✨Align Your Values with Quality and Safety

In a full-time role, companies like Duck & Waffle value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.