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- Tasks: Lead a dynamic team to deliver exceptional hospitality and memorable dining experiences.
- Company: Join the vibrant Duck & Waffle team, known for its playful take on British cuisine.
- Benefits: Enjoy competitive salary, 50% food discount, 28 days holiday, and career development opportunities.
- Other info: Flexible hours, employee rewards, and a chance to grow with our innovative restaurant.
- Why this job: Be part of a fun, fast-paced environment where your leadership makes a real difference.
- Qualifications: 2+ years in a managerial role, excellent communication skills, and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service throughout their dining experience. Service is always at the forefront, so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special.
Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work. These benefits include:
- Highly competitive salary
- 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA or Duck & Waffle restaurants
- 28 days holiday allowance
- Complimentary breakfast and dinner during shifts
- Employee discounts website
- Cycle to work scheme
- 'Refer-a-friend' cash incentive scheme
- Employee of the month rewards
- Internal training and career development
- Pension scheme including employer contributions
- Yearly staff award ceremony and party
Your Requirements: As a Floor Manager we would love you to have:
- Experience of at least 2 years working in a managerial role at a fine dining fast-paced environment, which will be tested at trial/interview stage
- Experience supervising daily shift operations from various departments
- Experience supervising large teams
- Excellent English language communication skills are required
- Flexible availability, working any 5 days a week between Monday - Sunday
- Be deeply respectful of diversity and individuality
- Take full ownership in your role, fostering entrepreneurial spirit and celebrating initiative-taking
- Provide opportunities to grow alongside our ever-evolving company
- Ability to maintain and set processes and standards
Your Restaurant: Duck & Waffle offers a playful take on traditional British cuisine with broad European influences, emphasizing local, rustic, seasonal and sustainable ingredients. Dishes are designed for sampling and sharing and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere.
Floor Manager in Bonnyrigg employer: Duck & Waffle
Contact Detail:
Duck & Waffle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in Bonnyrigg
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join hospitality groups on social media, and don’t be shy to reach out to current employees at places you want to work. You never know who might help you land that Floor Manager role!
✨Tip Number 2
Show off your personality during interviews! As a Floor Manager, being dynamic and friendly is key. Let your passion for hospitality shine through when you chat with potential employers. They want to see how you can create memorable experiences for guests.
✨Tip Number 3
Prepare for practical assessments! Many places will want to see how you handle real-life scenarios. Brush up on your leadership skills and think about how you would manage a busy shift or resolve guest complaints. Practice makes perfect!
✨Tip Number 4
Apply directly through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it shows initiative and enthusiasm. Don’t forget to highlight your relevant experience and how you can contribute to creating exceptional dining experiences.
We think you need these skills to ace Floor Manager in Bonnyrigg
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how dynamic and friendly you are, just like the atmosphere we create at Duck & Waffle. Don’t be afraid to share a bit about yourself and what makes you passionate about hospitality.
Tailor Your Experience: Make sure to highlight your relevant experience in managerial roles, especially in fine dining environments. We’re looking for someone who can lead a team effectively, so give us examples of how you've done this in the past. Specifics will help us see you in action!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Duck & Waffle
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at Duck & Waffle. Understand the dishes, ingredients, and any unique aspects of the dining experience. This will show your passion for the role and help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be leading a team, so be prepared to share specific examples of how you've successfully managed teams in the past. Highlight your ability to motivate staff, handle conflicts, and ensure smooth operations during busy shifts.
✨Emphasise Your Customer Service Philosophy
Service is key in this role, so be ready to talk about your approach to hospitality. Share stories that demonstrate your commitment to providing exceptional service and how you’ve gone above and beyond to create memorable experiences for guests.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as managing a difficult customer or dealing with a staffing issue. This will showcase your problem-solving skills and ability to think on your feet.