At a Glance
- Tasks: Lead the front of house team to deliver exceptional service and memorable dining experiences.
- Company: Join the vibrant Duck & Waffle family, known for its playful take on British cuisine.
- Benefits: Enjoy a competitive salary, 50% food discount, and complimentary meals during shifts.
- Other info: Flexible hours with opportunities for career development and recognition through awards.
- Why this job: Be part of a dynamic team that values creativity and celebrates individuality.
- Qualifications: Experience in a fast-paced restaurant environment and excellent communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
The front of house team are currently looking for a passionate Head Waiter/Waitress to join our family, ensuring each guest is welcomed warmly, whilst making their time with us a memorable one by providing our guests with the finest food and beverages, accompanied by friendly, efficient and flawless service throughout their experience.
Your Rewards
- Highly competitive salary
- 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
- 28 day’s holiday allowance
- Complimentary breakfast and dinner during shifts
- 'Refer-a-friend’ cash incentive scheme
- Employee of the month rewards
- Internal Training and career development
- Pension Scheme – including employer contributions
- Yearly Staff award ceremony and party
Your Requirements
- Experience working as a Head Waiter/Head Waitress in a similar fast-paced environment will be tested at trial/interview stage
- Excellent English language communication skills are required
- The ability to lead team by example and promote teamwork
- Flexible availability, working any 5 days a week between Monday - Sunday
- Deep respect for diversity and individuality
- Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking
- The ability to maintain set processes and standards
Your Restaurant
Duck & Waffle offers a playful take on traditional British cuisine with broad European influences emphasizing local, rustic, seasonal and sustainable ingredients. Dishes are designed for sampling and sharing and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere that welcomes guests 24/7. Breakfast, brunch, late night, desserts: “all day” dining is redefined at Duck & Waffle. We serve from sunrise to sunset to sunrise again -- and every hour in between.
Head Waiter/ess in London employer: Duck & Waffle - London
At Duck & Waffle, we pride ourselves on creating a vibrant and inclusive work environment where our team members are valued and encouraged to grow. As a Head Waiter/ess, you will enjoy competitive pay, generous discounts, and opportunities for career development, all while being part of a dynamic team that celebrates individuality and teamwork. Join us in redefining all-day dining and make a meaningful impact on our guests' experiences in a restaurant that thrives on creativity and passion.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/ess in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Duck & Waffle - London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Duck & Waffle - London
Don't be shy about reaching out to Duck & Waffle - London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter/ess in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Duck & Waffle - London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Duck & Waffle - London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
