Floor Manager

Floor Manager

Full-Time 24750 - 30250 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional hospitality and memorable dining experiences.
  • Company: Join the vibrant Duck & Waffle team, known for its playful take on British cuisine.
  • Benefits: Enjoy a competitive salary, 50% food discount, and 28 days holiday.
  • Other info: Opportunities for growth and internal training in a diverse and inclusive workplace.
  • Why this job: Be part of a fun, fast-paced environment where your leadership makes a real difference.
  • Qualifications: 2 years managerial experience in fine dining and excellent communication skills required.

The predicted salary is between 24750 - 30250 £ per year.

Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service throughout their dining experience. Service is always at the forefront, so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special.

Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work. These benefits include:

  • Highly competitive salary
  • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
  • 28 days holiday allowance
  • Complimentary breakfast and dinner during shifts
  • Employee discounts website
  • Cycle to work scheme
  • 'Refer-a-friend’ cash incentive scheme
  • Employee of the month rewards
  • Internal Training and career development
  • Pension Scheme – including employer contributions
  • Yearly Staff award ceremony and party

Your Requirements: As a Floor Manager we would love you to have:

  • Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment
  • Experience supervising daily shift operations from various departments
  • Experience supervising large teams
  • Excellent English language communication skills
  • Flexible availability, working any 5 days a week between Monday - Sunday
  • Be deeply respectful of diversity and individuality
  • Take full ownership in your role, fostering entrepreneurial spirit and celebrating initiative-taking
  • Provide opportunities to grow alongside our ever-evolving company
  • Ability to maintain and set processes and standards

Your Restaurant: Duck & Waffle offers a playful take on traditional British cuisine with broad European influences emphasizing local, rustic, seasonal and sustainable ingredients. Dishes are designed for sampling and sharing and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere that welcomes guests 24/7. Breakfast, brunch, late night, desserts: “all day” dining is redefined at Duck & Waffle. We serve from sunrise to sunset to sunrise again -- and every hour in between.

Compensation: Competitive salary

Floor Manager employer: Duck & Waffle - London

Duck & Waffle in London is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee growth. With competitive salaries, generous discounts, and a commitment to developing hospitality skills, this role provides a unique opportunity to thrive in a fast-paced environment while delivering memorable dining experiences.

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Contact Details:

Duck & Waffle - London Recruitment Team

We think you need these skills to ace Floor Manager

Hospitality Management
Team Leadership
Customer Service Excellence
Communication Skills
Shift Operations Supervision
Flexibility
Diversity Awareness