Duck Creek Technologies in London is seeking a Senior Customer Success Manager to lead a portfolio of OnDemand and OnPrem accounts, serving as the primary contact and trusted advisor for customers.
You will collaborate with Customer Success Engineers and cross‑functional teams to drive adoption, renewals, and expansion, mentor junior managers, and help customers achieve measurable business outcomes.
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Senior SaaS Customer Success Leader employer: Duck Creek Technologies
Duck Creek Technologies is an exceptional employer that champions a flexible-first work culture, allowing employees to choose their work environment—be it from home, the office, or a hybrid model. With a strong commitment to inclusivity and employee growth, Duck Creek fosters a collaborative atmosphere where every team member can thrive and contribute to transforming the insurance industry. Joining Duck Creek means being part of a dynamic team dedicated to innovation and customer success, all while enjoying opportunities for professional development in a supportive environment.
