At a Glance
- Tasks: Lead a vibrant team in delivering exceptional customer service at our bustling pub.
- Company: A stylish, food-focused pub near Highbury & Islington, perfect for match day excitement.
- Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
- Other info: Great career progression with internal promotions and training available.
- Why this job: Join a fun team and grow your career in hospitality with us!
- Qualifications: Experience in management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Tucked away behind Highbury & Islington, we’re 5 minutes from the tube, we are one of Islington's best kept secrets. We are a well-used refreshment stop for those on their way to the Emirates Stadium, with match days being our busiest days. We are a fast-paced pub, with winter months being just as busy as summer ones. Teamwork is key during the busier times, with communication skills being a high priority. We are a great team to work with, we like to have fun while working hard to give our customers a great experience!
Nearest public transport – Highbury & Islington.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food-focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager in London employer: Duchess of Kent
Join our vibrant team at one of Islington's best-kept secrets, where we pride ourselves on delivering exceptional customer service in a fast-paced pub environment. With a strong focus on teamwork and communication, we offer fantastic career development opportunities, including pathways to General Manager roles, alongside benefits like free meals, generous holiday allowances, and discounts across our Young's Pubs. Experience a fun and rewarding work culture that values your growth and success in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in London
✨Tip Number 1
Get to know the pub and its vibe! Before your interview, pop in for a drink or a meal. This way, you can chat with the team and get a feel for the atmosphere. Plus, it shows your genuine interest in the place!
✨Tip Number 2
Brush up on your teamwork skills! Since communication is key in a fast-paced environment, think of examples where you've successfully worked as part of a team. Be ready to share these during your chat!
✨Tip Number 3
Show off your passion for customer service! Think about times when you've gone above and beyond for customers. We want to hear those stories that highlight your dedication to creating great experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Deputy Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your genuine passion for customer service and hospitality. Share any relevant experiences that highlight your love for the industry.
Tailor Your Application:Make sure to customise your application to fit the Deputy Manager role. Highlight your leadership skills and teamwork experience, especially in fast-paced environments. We’re looking for someone who can thrive during busy times!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at this fantastic pub!
How to prepare for a job interview at Duchess of Kent
✨Know the Venue
Before your interview, take a moment to familiarise yourself with the pub's atmosphere and offerings. Visit if you can, or check out their website and social media. This will help you speak confidently about how you can contribute to their unique vibe and customer experience.
✨Showcase Your Team Spirit
Since teamwork is crucial in this fast-paced environment, be ready to share examples of how you've successfully worked in a team before. Highlight your communication skills and how you’ve helped foster a positive team dynamic, especially during busy times.
✨Passion for Customer Service
Demonstrate your genuine passion for exceptional customer service. Prepare anecdotes that showcase your commitment to going above and beyond for customers. This will resonate well with the hiring team, as they value someone who prioritises customer satisfaction.
✨Career Development Mindset
Express your enthusiasm for growth within the hospitality industry. Discuss your career aspirations and how you see yourself progressing towards a General Manager role. This shows that you're not just looking for a job, but a long-term career with them.
