At a Glance
- Tasks: Provide expert technical support and product knowledge to customers and Sales Engineers.
- Company: Join DuBois, a dynamic American company with a focus on innovation and collaboration.
- Benefits: Competitive salary, commission schemes, company van, smartphone, and laptop provided.
- Other info: Enjoy personal development opportunities and a supportive work environment.
- Why this job: Be part of a growing team and make a real impact in the metalworking industry.
- Qualifications: 1-3 years experience in metalworking, strong communication skills, and a can-do attitude.
The predicted salary is between 35000 - 45000 £ per year.
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.
Job Summary
The Technical Service Engineer provides customers with expert technical support and product knowledge. Working closely with the Sales Engineers, the role advises customers on product applications, resolves technical issues, conducts routine testing visits and supports the management of existing opportunities. The role is the first addition in a growing team as the UK product line expands. The role does require a large degree of independent work.
Duties and Responsibilities
- Provides technical support to our Sales Engineers and Customers.
- Provides technical training at customers.
- Visits clients and prospects together with the Sales Engineers.
- Identifies new growth opportunities in the business area and provides the technical support to acquire these.
- Initiates and supports new product launches.
- Gives feedback on product performance to Headquarters and has an important role in the development of new products.
- Takes a leading role in “Technical” driven activities.
- Interprets and communicates laboratory results.
Knowledge and Education
- You have a sound education in chemistry or a technical background in fluid management with ideally at least 1-3 years of relevant experience in the metalworking industry.
- Have experience within a customer facing role and be able to communicate to all levels of personnel from shop floor to senior management.
- You have a can-do mentality and strong analytical skills to make quick decisions and understand consequences.
- You can work well independently and are highly communicative.
- Fluent in English.
- The area this position will cover is the whole of the UK mainland.
Additional notes
- Competitive salary and commission schemes.
- Company van, smartphone and laptop computer are provided.
- Position will be based in designated area.
- Very Frequent travel inside the country (sales area) is required including regular overnight stays.
- Incidental traveling across Europe could be required.
Working at DuBois means that you are part of an American company, where continuity is of paramount importance. Collaborate in a professional manner in an informal, no-nonsense environment where open communication predominates. You also have plenty of room for personal development and entrepreneurship. Furthermore, we know excellent terms of employment.
DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.
Technical Service Engineer employer: DuBois Chemicals, Inc.
At DuBois, we pride ourselves on fostering a dynamic and inclusive work environment where employees are encouraged to grow and innovate. As a Technical Service Engineer, you'll enjoy competitive compensation, a company vehicle, and the opportunity to travel across the UK, all while being part of a supportive team that values open communication and personal development. Join us in a role that not only offers technical challenges but also the chance to make a meaningful impact in the metalworking industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Service Engineer role you’re after at DuBois Chemicals, Inc..
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at DuBois Chemicals, Inc. a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at DuBois Chemicals, Inc..
✨Apply Through Company Websites
When you spot a role like Technical Service Engineer at DuBois Chemicals, Inc., apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Service Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at DuBois Chemicals, Inc. a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to DuBois Chemicals, Inc. specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at DuBois Chemicals, Inc.
✨Brush Up on Core Engineering Principles
Before heading into the interview with DuBois Chemicals, Inc., make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like DuBois Chemicals, Inc. want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
